Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Radford

Salem

Summary

Dynamic professional with a proven track record at First Choice Financial, excelling in problem-solving and client support. Adept at enhancing operational efficiency and fostering strong vendor relationships, I consistently drive organizational growth while ensuring meticulous documentation and reporting. Recognized for delivering exceptional customer service and maintaining a reliable, collaborative team environment.

Overview

23
23
years of professional experience

Work History

Team Leader

VA $2.95 Cleaners
04.2022 - 08.2025


  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Cafeteria Worker

VA State Police Academy
09.2021 - 02.2022
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Received and stored incoming supplies according to procedures.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Served food according to temperature, safety, and presentation guidelines.

Cashier

Glenvar Minute Mart
12.2019 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.


  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Assistant Store Manager

Firehouse Subs
03.2016 - 07.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Director of Operations

First Choice Financial
11.2002 - 07.2012
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Cultivated strong relationships with vendors, suppliers, and other external stakeholders to optimize collaboration efforts and achieve mutual benefits.
  • Prepared daily, weekly, and monthly financial reports for the CEO
  • Answered multi line phone system and provided prompt customer service for all inquiries
  • Processed Invoices and Purchase Orders and maintained accurate accounting
  • Proficient in contract maintenance and vendor relations

Education

New Dominion School For Girls
Dillwyn, VA

Skills

  • Problem-solving
  • Attention to detail
  • Documentation and reporting
  • Overseeing daily tasks
  • Client support
  • Cash handling
  • Flexible schedule
  • Multitasking Abilities
  • Organizational skills
  • Excellent and effective communication
  • Able to work alone or with a Team
  • Problem-solving abilities
  • Reliability
  • Excellent Customer Service Skills

Timeline

Team Leader

VA $2.95 Cleaners
04.2022 - 08.2025

Cafeteria Worker

VA State Police Academy
09.2021 - 02.2022

Cashier

Glenvar Minute Mart
12.2019 - 07.2021

Assistant Store Manager

Firehouse Subs
03.2016 - 07.2020

Director of Operations

First Choice Financial
11.2002 - 07.2012

New Dominion School For Girls

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Ashley Radford