Ashley Randolph

Cleveland,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Correctional Sergeant

Bradley County Sheriffs Department

Cleveland , TN

06.2017 - Current

Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Completed daily work report sheets and delegated tasks to employees.
Used Microsoft Word and other software tools to create documents and other communications.
Served customers and followed outlined steps of service.
Participated in team-building activities to enhance working relationships.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Carried out day-day-day duties accurately and efficiently Supervised approximately sixteen employees and performance of tasks and managed approximately 450 offenders

Customer Service Associate

Kohls

Cleveland , TN

06.2012 - 01.2017

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Made sure the cash office safe was correctly counted, and all monies were accounted for
Managed multiple calls per day increasing customer satisfaction

Education

Associate of Science - Business Administration

Cleveland State Community College

Cleveland, TN

05.2015

High School Diploma -

Bradley Central High School