Ashley Randolph

Accomplishments
- 2023 Fisher Award Nominee
- International Trade partners Host
- North Area District Talent Partner
- Support with launching home in 6 Premier and Premium locations
- Led Upper Field onboardings

- Hosted San Francisco Yacht Club fashion show resulting in 20k sales

Throughout my career, I have demonstrated a relentless commitment to delivering unparalleled guest experiences while maximizing profitability and operational efficiency. As a seasoned leader, managing a vast range of store types with varying complexities in my career, I’m well suited to understand the needs of a market with a large reach.

I have successfully managed the launch of a BRHome, overseeing all aspects of operations, including but not limited to, revenue management, guest relations, delivery, staff development, and financial performance.

I thrive in fast-paced, dynamic environments and am accustomed to managing the unique challenges that come with overseeing a growing venture in the HQ’s backyard. My passion for hospitality combined with my strategic mindset and unwavering dedication, positions me as a valuable asset to the growing district.

• Established and maintained effective communication with HQ members to ensure efficient operations, and support with with upcoming launches.
• Create strategic business operations, including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Coordinated district training activities for employees to ensure compliance with company policies and procedures, and alignment with core values.
• Cultivated a positive work environment by developing team building activities that encouraged collaboration amongst both Home and Apparel departments.
• Resolved customer complaints quickly while maintaining high quality standards of service.
• Promoted employee recognition programs to motivate staff members towards achieving organizational goals, such as the Loyalty Marketplace.
• Conducted regular District meetings with senior management team to review progress against established objectives.
• Developed strategies designed to increase brand awareness within target markets through events and community outreach.
• Led District recruitment process by interviewing potential candidates for open positions.

• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Supervised employees through planning, assignments and direction.
• Recruited, trained and empowered employees to achieve key performance indicators.

• Assisted in Recruiting, interviewing and hiring qualified staff for open positions district wide.
• Created schedules and monitored payroll to remain within budget.
• Recruited, trained and empowered employees to achieve key performance indicators.
• Supported HQ partners in Visual store work-throughs and remodels
• Administered employee discipline through verbal and written warnings.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.