Ashley Rangel
New Castle,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Seeking a position to utilize my skills in admissions and marketing. Streamline the admission process. Aim to boost admissions by partnering with local hospitals, hospice companies, home health agencies, and other rehab facilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Admissions and Marketing
Willows of New Castle
New Castle
12.2023 - Current
- Facilitated the referral process from hospitals, rehabs, home health agencies, hospice companies, doctors' offices, and families.
- Established relationships with case managers, physicians, and community organizations.
- Ensures accurate information of daily census and potential admission information.
- Manage the inquiry process professionally, timely, and with appropriate follow-up.
- Recommend admission decisions to community management.
- Ensure appropriate admission paperwork and signatures are obtained from residents or responsible parties prior to admission.
Certified Dietary Manager
Willows of New Castle
New Castle
03.2020 - 07.2024
- Created menus that met nutritional requirements for all patients.
- Monitored food production to ensure quality control standards were met.
- Maintained accurate records of meal service operations, including inventory levels, cost analysis and budgeting.
- Supervised kitchen staff in the preparation of meals according to established recipes and safety guidelines.
- Ensured compliance with local, state and federal regulations regarding sanitation, health and safety standards.
- Provided nutritional education to patients as needed.
- Ordered supplies necessary for daily food service operations.
- Implemented new methods for improving efficiency of kitchen operations.
- Collaborated with other departments to provide a comprehensive approach to patient care.
- Evaluated performance of kitchen staff members and provided feedback.
- Organized special events such as banquets or catering services.
- Resolved customer complaints related to food quality or presentation promptly and professionally.
- Completed multiple duties by handling transactions, maintaining cleanliness, and displaying exceptional customer service.
C.N.A
Heritage House of New Castle
New Castle
04.2015 - 03.2020
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated communication between patients, family members, and healthcare professionals.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Housekeeping & Laundry
Heritage House of New Castle
New Castle
09.2007 - 04.2015
- Maintained safe and clean environment for client by performing light housekeeping and laundry.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Education
University of South Dakota (CDM)
05.2021
Ivy Tech
05.2012
University of Phoenix
05.2009
La Verna High School
05.2006
Skills
- Effective Time Organization
- Proficient in Multitasking
- Collaborative Interaction
- Strong Work Ethic
- Independently Driven
- Collaborative Leadership
- Dependable Team Member
- Problem-solving aptitude
- Team building
Certification
- Certified Nurses Aid, 2015-Current
- Certified Dietary Manager, 2020-Current
- SERVsafe, 2023-Current
Affiliations
- Volunteering with the local Little League Softball organization.
References
References available upon request.
Timeline
Director of Admissions and Marketing
Willows of New Castle
12.2023 - Current
Certified Dietary Manager
Willows of New Castle
03.2020 - 07.2024
C.N.A
Heritage House of New Castle
04.2015 - 03.2020
Housekeeping & Laundry
Heritage House of New Castle
09.2007 - 04.2015
University of South Dakota (CDM)
Ivy Tech
University of Phoenix
La Verna High School
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