Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Ratz

Edwardsville,IL

Summary

Customer focused pharmacist with 9+ years of experience in a high volume retail pharmacy. Proficient in balancing heavy workloads while delivering exceptional patient care . Dedicated to increasing efficiency, collaborating with team members, and upholding a positive customer relationship for improved patient care and satisfaction. Familiar with compounding special preparations.

Overview

9
9
years of professional experience

Work History

Retail Pharmacist

Walgreens
07.2015 - Current
  • Supervised a team of 11 technicians to maintain efficient pharmacy workflow
  • Data and product reviewed >500 medication orders at a 24 hour pharmacy while upholding excellent wait times
  • Advised patients on medication side effects and contraindications and explained proper administration
  • Worked with insurance companies to get medication co-pays approved for patients
  • Administered vaccinations and rapid Covid 19/influenza tests
  • Consulted with physician offices in regards to potential medication interactions and dosing instruction errors
  • Performed adherence and new to therapy phone calls
  • Fulfilled orders for simple compounds
  • Managed patient integration during two pharmacy buyouts
  • Assisted with pharmacy manager tasks such as annual inventory, ordering of products, medication returns, inputting work orders, resolving customer service issues
  • Focused on maintaining friendly relationships with frequent customers

Education

Pre-Pharmacy - Pharmacy (Pre-Pharmacy)

Southern Illinois University Edwardsville
Edwardsville, IL

Doctor of Pharmacy - Pharmacy

UIC College of Pharmacy
Rockford, IL
05.2015

Skills

  • Understanding of medical terminology
  • Inventory Control
  • Patient Counseling
  • Customer service experience
  • Thorough
  • Multitasking
  • Effective Communication
  • Composed

Timeline

Retail Pharmacist

Walgreens
07.2015 - Current

Pre-Pharmacy - Pharmacy (Pre-Pharmacy)

Southern Illinois University Edwardsville

Doctor of Pharmacy - Pharmacy

UIC College of Pharmacy

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Ashley Ratz