Ashley Ray

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• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Increased employee performance and job satisfaction to strengthen retention and engagement.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Reviewed sales and gross profit report to assess company efficiency.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Developed strong working relationships with staff, fostering a positive work environment.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Mentored team members to enhance professional development and accountability in workplace.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
• Coordinated resources effectively to meet project deadlines and achieve desired results.
• Implemented employee recognition programs that boosted morale and increased retention rates within the team.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Optimized resource allocation to maximize overall team output while minimizing costs.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Mentored and guided employees to foster proper completion of assigned duties.
• Promoted high standerds through personal example to help each member understand expected behavious and standards.
• Held weekly team meetings to inform team members on company news and updates.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
• Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
• Reviewed, implemented and updated company records related to team activities for future reference.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Conducted regular reviews of operations and identified areas for improvement.