Hi, I’m
Ashley Ray
Senior Assistant Manager
Vinton,LA
Summary
Dedicated assistant manager with four years of experience in the automotive industry, specializing in parts ordering and bookkeeping. Proven ability to enhance team operations through strong organizational and time management skills, ensuring seamless workflows and compliance with industry regulations. Certified in phlebotomy, providing a solid foundation in patient care and medical terminology. Committed to delivering exceptional customer service while fostering a collaborative work environment; open to relocation within Louisiana for new opportunities.
Overview
5
years of professional experience
2
Certifications
Work History
DC Autobody
Assistant Manager
04.2022 - 10.2024
Job overview
- Assistant Manager Of DC Autobody:
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Monitored employee performance through regular evaluations, providing constructive feedback for professional development
- Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
- Collaborated with the management team to develop and implement operational policies and procedures
- Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
- Maintained a clean and organized work environment, adhering to sanitation guidelines for food safety compliance
- Implemented cross-training initiatives among team members to enhance flexibility and ensure efficient operations during peak periods
- Collaborated with vendors to negotiate favorable pricing terms resulting in cost savings of XX%
- Investigated discrepancies or issues related to cash handling or inventory management, implementing corrective actions as needed
- Maintained up-to-date knowledge of industry trends, competitor activities, and market conditions through continuous research
- Assisted customers with inquiries or concerns regarding products/services while providing exceptional customer service experience
- Demonstrated strong leadership skills by motivating team members towards achieving individual/team targets/goals
- Served as a point of contact for escalated customer complaints/issues resolving them promptly & effectively
Smithfield Packing Plant
Assembly Line Worker
01.2020 - 03.2021
Job overview
- Cat Floor Assembly Line:
- Collaborated with team members to achieve daily production targets and maintain workflow efficiency
- Followed safety protocols and maintained a clean and organized work area at all times
- Identified and resolved any issues or malfunctions in the assembly line process, minimizing downtime
- Trained new employees on assembly line procedures, ensuring smooth integration into the team
- Implemented continuous improvement initiatives to optimize productivity and reduce waste
- Contributed ideas for process improvements that resulted in increased efficiency and cost savings
- Utilized hand tools, power tools, and measuring instruments as required for specific tasks
- Worked closely with supervisors to prioritize tasks based on production schedules
- Participated in cross-training programs to expand knowledge of different areas within the assembly line
- Maintained a high level of attention-to-detail while working at a fast pace
- Ensured compliance with all safety regulations during the assembly process
- Achieved XX% reduction in defective products through implementation of improved quality control measures
- Demonstrated proficiency in operating various types of machinery such as conveyor belts, robotic arms, etc
- Closely monitored machine performance during operation, identifying potential issues before they caused delays
- Efficiently handled materials and components to minimize waste and maintain a smooth workflow
- Demonstrated strong problem-solving skills by quickly resolving issues that arose during the assembly process
- Increased overall efficiency by XX% through implementation of standardized work procedures
- Participated in continuous training programs to stay updated on new assembly techniques or equipment
- Maintained a safe working environment by promptly reporting any safety hazards or incidents
- Demonstrated excellent teamwork skills by collaborating effectively with colleagues from different departments
- Achieved consistently high performance ratings based on productivity, accuracy, and attention-to-detail
- Possessed strong mechanical aptitude, allowing for quick understanding of complex machinery operations
- Ensured compliance with all relevant industry regulations regarding product quality standards
Education
Central Carolina Community CollegeLillington, NC
College from Phlebotomy
08.2006
University Overview
I have clinical training at the VA hospital in Fayetteville, NC. At the time during my completion of the class, while receiving my license, and certification there was no job's available due to a lot of Doctor's office's, and hospital's wanting all registered nurse's, and certified nursing assistant nurse's to be trained in phlebotomy due to them already having experience in the medical field. That made it very hard for me to get a job as a phlebotomist. Due to it being so long from graduating, and receiving my certification, and license. I have to renew my certification, and take a refresher course before i can apply.
Skills
Operations management
Team leadership
Employee performance evaluations
Problem-solving
Task delegation
Team motivation
Decision-making
Time management
Customer service
Customer relations
Adaptability and flexibility
Team building
Goal setting
Workload management
Project management abilities
Staff supervision
Staff management
Negotiation
Sales strategies
Customer rapport
Sales reporting
Staff development
Budgeting and finance
Money handling
Employee performance evaluation
Business administration
Financial reporting
Employee supervision
Vendor relationship management
Sales forecasting
Certification
Driver's License August 2025 to December 2031
Additional Information
My boss from the body shop has told several people, including business's he orders parts from, and other employees how good of a job I did, and how I was an outstanding employee. He also said he has not found an employee yet who can do the job as good as I did.
Timeline
Assistant Manager
DC Autobody
04.2022 - 10.2024
Assembly Line Worker
Smithfield Packing Plant
01.2020 - 03.2021
Central Carolina Community College
College from Phlebotomy