Ashley Read
Seguin,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Administrator of Accounts
Treetop Pediatric Dentistry
08.2021 - Current
- Organized company events to boost employee morale, planning team-building activities that fostered camaraderie among coworkers.
- Facilitated timely payment of invoices to maintain positive vendor relationships, processing accounts receivable.
- Served as a liaison between departments facilitating effective inter-departmental communication collaboration problem resolution.
- Provided exceptional customer service resolving client inquiries, concerns with professionalism, and empathy ensuring satisfaction retention.
Patient Care Liaison
TOPS Surgical Specialty Hospital
12.2019 - 04.2021
- Enhanced patient satisfaction by addressing concerns and providing timely resolutions.
- Assisted in the development of care plans tailored to individual patient needs, ensuring optimal health outcomes.
- Educated patients on available resources within the community, helping them navigate complex healthcare systems with ease.
Assistant Marketing Coordinator
Comal County Habitat For Humanity
11.2016 - 11.2017
- Supported internal communications efforts through the development of informative newsletters and other materials, fostering a positive company culture and promoting employee engagement.
- Contributed to revenue growth by assisting in the development of strategic partnerships with industry influencers.
- Strengthened company reputation through proactive public relations efforts and community outreach initiatives.
Server
Mamacita's Restaurant & Cantina
01.2013 - 12.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Public Relations And Mass Communications
Texas State University
San Marcos, TX05.2017
High School Diploma -
Seguin High School
Seguin, TX05.2012
Skills
- Accounts Receivable
- Scheduling appointments
- Cash Flow Management
- Problem-Solving
- Multitasking
- Excellent Communication
- Team Leadership
- Customer Service Management
- Administration and Operations
- MS Office Suite
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Achieved certification through the Institute of Certified Professional Managers (ICPM): Certified Manager (CM), 2024.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CM - Certified Manager Certification
Timeline
Office Administrator of Accounts
Treetop Pediatric Dentistry
08.2021 - Current
Patient Care Liaison
TOPS Surgical Specialty Hospital
12.2019 - 04.2021
Assistant Marketing Coordinator
Comal County Habitat For Humanity
11.2016 - 11.2017
Server
Mamacita's Restaurant & Cantina
01.2013 - 12.2015
Bachelor of Science - Public Relations And Mass Communications
Texas State University
High School Diploma -
Seguin High School
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