ASHLEY RECINOS
Valley Stream,NY
Summary
Highly motivated, dependable, and well-organized employee with a strong desire to continuously learn and excel in every task. With over ten years of experience, I have developed a diverse range of valuable skills including exceptional customer service, effective communication, meticulous organization, problem-solving abilities, computer literacy, keen attention to detail, adept multitasking, adaptability, and a strong sense of teamwork. These skills consistently facilitate seamless communication, efficient handling of administrative tasks, and success in various professional environments.
Overview
7
7
years of professional experience
Work History
Receptionist
Associates at OBGYN
11.2023 - Current
- Assist patients schedule their appointments and procedures.
- Act as the point of contact for patients, handling scheduling, insurance verification, and general administrative tasks.
- Register patients, verify information, explain office policies and procedures, and collect payments.
- Strong communication, time management, self-motivation, and adaptability to fast pace enviorment.
Fingerprint Technician&Administrative Assistant
Print Scan LLC
05.2022 - 06.2023
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Record and analyze fingerprints while operating biometric scanning systems.
- Certified and cleared via background check and extensive training to record and analyze fingerprints as well as access sensitive information
- Conducted interviews and submitted applications for customers for TWIC as well as TSA PreCheck.
Associate Trainer & Team Leader
Panera Bread
02.2018 - 05.2022
- Instructed new team members on how to complete tasks.
- Provided answers to questions, imparted methods to improve work and worked closely with employees during probationary period.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Developed strong customer service, organization, and people skills.
Education
Master of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY05-2024
Bachelor of Science - Criminal Justice
St. John's University
Jamaica, NY05-2021
Associate of Science - Criminal Justice
Nassau Community College
Garden City, NY06-2019
Skills
- Skilled in optimizing workflow efficiency, self- motivated in prioritizing task, and meeting deadlines
- Proficient in Microsoft office (Word, Excel, Powerpoint, Outlook, etc)
- Effective verbal and written communication
- Detail oriented with an eye for accuracy
- Proficient in critical thinking, problem-solving, active listening, documentation, interview skills, and conflict resolution
Accomplishments
- Advanced Certificate- Criminal Investigations
- John Jay College of Criminal Justice (May 2024)
- CPS Training- NYC Administration for Children's Services- (February - March 2025) Jamaica Queens, NY
-Training and workforce development from James Satterwhite academy.
- Training in child welfare and juvenile justice outcomes and the skills necessary to achieve them, such as motivational interviewing, safety and risk assessments, and service recommendations.
Affiliations
- College Fashionista & Campus Trendsetter Member - Collaborated with brands such as: Rare Beauty, Valentino, Viktor & Rolf, L’Occitane, and Sol de Janeiro.
Timeline
Receptionist
Associates at OBGYN
11.2023 - Current
Fingerprint Technician&Administrative Assistant
Print Scan LLC
05.2022 - 06.2023
Associate Trainer & Team Leader
Panera Bread
02.2018 - 05.2022
Master of Science - Criminal Justice
John Jay College of Criminal Justice
Bachelor of Science - Criminal Justice
St. John's University
Associate of Science - Criminal Justice
Nassau Community College
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