Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ashley Reece

Medical biller and coder
Columbus ,GA

Summary

Proficient in Microsoft Office and medical terminology. Excellent team player and strive to give 200 % everyday at my job. Great with organization and also with commutating with customers.

Overview

25
25
years of professional experience

Work History

Tutor, Special Needs Students

Self Employed Web
10.2023 - Current
  • Developed strong relationships with students and their families, fostering open communication channels to address individual concerns and progress updates.
  • Managed challenging behaviors effectively by implementing clear expectations, consistent consequences, and positive reinforcement strategies within the classroom environment.
  • Enhanced learning experiences for special needs students by implementing individualized education plans tailored to their unique requirements.
  • Contributed to a positive learning environment for all students by fostering a culture of inclusivity, empathy, and respect throughout the entire school community.
  • Collaborated with multidisciplinary teams to create comprehensive support strategies for students with various disabilities.
  • Utilized assistive technology devices when appropriate to enhance learning opportunities for special needs students with physical or cognitive limitations.
  • Improved student engagement and understanding by utilizing differentiated instruction techniques within the classroom setting.
  • Maintained open lines of communication with related service providers such as occupational therapists, speech-language pathologists, and physical therapists to optimize student support across all domains.
  • Served as an advocate for special needs students, ensuring their voices were heard by school administrators and staff when discussing academic accommodations or intervention efforts.
  • Maintained detailed records of student progress, achievements, and challenges faced throughout the school year to inform future instructional planning efforts.
  • Provided one-on-one tutoring sessions for students struggling in specific subject areas, resulting in improved academic performance and overall confidence.
  • Conducted ongoing assessments of student strengths and weaknesses, adjusting instructional approaches accordingly to maximize each individual''s potential for success.
  • Coordinated closely with general education teachers to ensure proper inclusion strategies were utilized and integrated within the broader curriculum.

Paraprofessional

Tippecanoe School Corporation
08.2014 - 05.2016
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
  • Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.

Team Lead

Indiana Mentor Network
03.2004 - 11.2006
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Caregiver

Indiana Mentor Network
04.2003 - 11.2006
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Customer Service Representative

Marsh Supermarkets
03.2000 - 04.2003
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Cashier

Marsh Supermarkets
10.1999 - 03.2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Education

Associate Medical Billing And Coding - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
04.2025

Skills

  • Knows medical terminology
  • Computer skills
  • Microsoft office
  • Customer service skills and experience
  • Excellent oral and written communication skills
  • Analytic and interpretive skills
  • Strong organizational and interpersonal skills
  • Great at team work
  • Just learned everything medical billing and coding so fresh in my brain

Accomplishments

I have been on the honor roll and Dean’s list my entire time I’ve been in school.

Timeline

Tutor, Special Needs Students

Self Employed Web
10.2023 - Current

Paraprofessional

Tippecanoe School Corporation
08.2014 - 05.2016

Team Lead

Indiana Mentor Network
03.2004 - 11.2006

Caregiver

Indiana Mentor Network
04.2003 - 11.2006

Customer Service Representative

Marsh Supermarkets
03.2000 - 04.2003

Cashier

Marsh Supermarkets
10.1999 - 03.2000

Associate Medical Billing And Coding - Medical Billing And Coding

Ultimate Medical Academy
Ashley ReeceMedical biller and coder