Ashley Reith

I am currently on loan in PMO supporting the implementation of Video Analytics and Coffee Wow. I am responsible for tracking and maintaining the deployment schedule, facilitating coordination meetings between the team, Integrators, and the vendors. I am also responsible for tracking and updating project costs and for tracking and assisting with resolving project issues. I serve as the communication liaison for the project team, ensuring both written and verbal communication is clear, concise, and timely as well as serve as mediator between the project team and Integrators promoting a trusting and collaborative environment.

• Ensured timely completion of projects by monitoring progress, identifying roadblocks, and developing contingency plans.
• Assisted in the development of training materials for new PMO Analysts to support consistent onboarding experiences across the organization.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Maintained open communication by presenting regular updates on project status to customers.
• Coordinated change requests with minimal disruption to ongoing workstreams through efficient change management processes.
• Facilitated collaboration among team members through effective communication channels and shared documentation platforms.
• Monitored project progress, identified risks and took corrective action as needed.
• Oversaw quality assurance testing on new installations.
• Served as a trusted advisor to project managers, providing expert guidance on PMO methodologies and best practices for successful project execution.
• Resolved problems, improved operations and provided exceptional service.
• Applied effective time management techniques to meet tight deadlines.
• Learned and adapted quickly to new technology and software applications.
• Organized and detail-oriented with a strong work ethic.

In the Petroleum Accounting Specialist position, I served as the liaison to facilitate timely and effective communication on freight and rack invoicing to ensure accuracy and timely payments to carriers, vendors, and the full Petroleum Accounting group. This gave me exposure and experience with E1 and Right Angle, as well as Excel. I also established and built strong relationships with Biofuels, Supply & Distribution, by working side by side with them to timely resolve billing disputes. This has given me the experience to become efficient in prioritization, organization and have strong communication skills.

• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Input financial data and produced reports using [Software].
• Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
• Completed financial reports, providing insight into performance, operations, and cash flow.
• Tracked funds, prepared deposits and reconciled accounts.

My responsibilities included administrative tasks such as data entry, store accounting tasks such as daily settlements for OTR payments and conducting cash research after audits as needed. I exhibited problem solving and team collaboration skills by assisting Store Accounting with resolving payment issues related to OTR cards used at all travel centers including new Remote Store Network (RSN). For 5 of those years, I’ve worked with several departments at corporate developing and establishing payment, and Operational processes for the RSNs. I have also shown initiative and good judgment by helping to problem solve and help create better programs for our trucking customers. I was also a trainer for managers moving to open a RSN and any assistant managers that were going to work at a travel center. Training them how to run the kiosk side of a truck stop and training the managers how to track all the invoices and cash of a travel center.

• Built customer loyalty and retention by delivering excellent shopping experiences.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Built strong relationships with customers, fostering loyalty and repeat business.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Assisted in the training of new Kiosk Assistants, sharing best practices and helping them acclimate to their roles quickly.
• Managed inventory levels at the kiosk, ensuring optimal product availability for customers at all times.
• Displayed merchandise attractively, adjusting layouts according to seasonal promotions or trends in customer preferences.
• Troubleshot technical issues with kiosk equipment, resolving problems quickly to minimize downtime.
• Handled cash transactions efficiently, balancing registers accurately at the end of each shift.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
• Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
• Operated cash register to record transactions accurately and efficiently.
• Assisted customer by locating items, processing payments, and carrying out heavy purchases.
• Handled cash with high accuracy and took care to check bills for fraud.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
• Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.