Summary
Overview
Work History
Education
Skills
Certification
Publications
Timeline
Generic

ASHLEY RENAUD

Quincy,USA

Summary

Passionate and enthusiastic Quality Improvement (QI) leader with a talent for solving complex problems and driving meaningful change through continuous improvement. Adaptable approach to meet the unique needs of each team and organization, making QI accessible and relatable to all levels. Dedication to coaching and mentoring others, fostering strong connections and creating a culture of collaboration where improvement becomes an engaging and shared journey. Focus on creative, audience-centered engagement ensures that quality improvement is not just possible but inspiring for all involved.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sr. Clinical Quality Improvement Specialist

Boston Children's Hospital
01.2020 - Current
  • Appointed the Implementation and Program Coordinator of the Evidenced-Base Practice Mentorship Program. Mentor program participants with next steps after evidence is gathered and how to continue moving the project forward if warranted. Manages yearly kick-off event for the new cohort of participants, keep program on track with the developed timeline and scheduled milestones.
  • Co-led a Lean Six Sigma Green Belt project that saw a 50% reduction in moderate or greater peripheral intravenous catheter (PIVC) infiltrates within a pediatric intensive care unit. Implemented a month long interactive four part education series to engage staff with regarding detailed PIVC assessments and early indicators of an infiltrate.
  • Led the transition of all clinical documents (policies, guidelines, etc.) to the document management system PolicyStat. Over 2000 documents under the Nursing/Patient Care Operations purview required strategic partnerships with over 20 departments. The transition occurred without a single safety event or disruption to patient care.
  • Established the new policy governance structure with the Policy Executive Committee. The structure provides standardized templates, centralized oversight, and enterprise-wide collaboration. Built into the structure is the Policy Steering Committee with interdisciplinary representation across key departments within the enterprise. As the Nursing/Patient Care Operations (NPCO) representative, I ensure NPCO has voice in documents that affect NPCO staff as well as bringing forth all clinical document up for review and approval.
  • Leads the NPCO Policy and Procedure Committee. Since taking on the leadership role, the committee has more than doubled in membership from 20 to 48 members and has seen a significant increase in areas represented. The committee has also grown to include interprofessional colleagues and advanced practice providers. The productivity of the committee has increased from an average of 25 documents reviewed a year to well over 200 a year.
  • Representing the hospital on a national level as one of the leaders in a newly formed National Pediatric Policy and Procedure Committee.
  • Developed an enterprise-wide Fall Prevention week during the first week of fall that has turned into an annual event. Brought together Environmental Health and Safety and Occupational Health to incorporate employee fall prevention strategies. Partnered with the Safe Patient Handling program to provide reminders and education to help prevent falls. Used creative strategies such memes, play on words, and graphics to engage staff in a unique way. Utilized the skills of a designer to create a virtual scavenger hunt that asked staff to find all the hazards in the room that could potentially cause a fall. Also partnered with child life specialists to create activities for the patients to engage in understanding how to partner with their care providers to prevent falls.
  • Quality Lead for subject matter expert committees advising on data analysis, QI methodology, and identifying practice gaps.
  • Teaches a new interactive class on Nursing Quality for staff in a fellowship program. Describes quality, the key components of QI, what a QI project looks like, how to begin, and potential tools that might be used.
  • Developed orientation strategy for all new Quality and Professional Practice team members. Detailed the knowledge acquisition needed and the deliverables needed for completion prior to being independent in the role.

Clinical Quality Improvement Specialist

Boston Children's Hospital
03.2016 - 01.2020
  • Led standardization of central venous catheterization (CVC) care across all care areas. In collaboration with vascular access experts, infection prevention, and clinical stakeholders, streamlined over 30 documents into one detailed Policy/Procedure for ease of access and understanding. Also, streamline CVC documentation to ensure all elements are collected in a standardized way.
  • Created four part education series to re-educate clinical staff on CVC care that included hands-on, videos, and reading to meet all learning styles. Ensured over 3000 nurses completed all four components.
  • Developed a marketing strategy with a graphic designer to create a trained themed logo, "Ride the Central Line". A "ticket to ride" was created which included the 10 critical things to know regarding CVC care.
  • Designed a week-long fall prevention awareness strategy during the week of Valentine's day ("Fall in love with Fall Prevention") to introduce a Quality Improvement initiative on the Oncology/Hematology unit. Designed an infographic with unit specific baseline data that was continuously updated throughout the QI initiative. Invited Environmental Health and Safety and Physical Therapy to provide demonstrations on safe patient handling and utilizing equipment. Engaged patients through non-slip sock decorating for personalized socks or safety while holding parent coffee sessions for education and awareness of fall prevention and their role in their childs safety.
  • Led the creation of a safe patient handling algorithm with Physical Therapy and Environmental Health and Safety leadership as part of the Safe Patient Handling Program development.
  • Recognized a gap in staff knowledge regarding care of the patient with behavioral needs during the height of the behavioral health crisis. Established a monthly educational forum inviting experts in a variety of behavioral health specialties to educate staff and allow for an open discussion and questions.
  • Mentors participants in Evidence-Base Practice Mentorship Program on the clinical inquiry principles of creating a PICOT question, performing a search, critiquing the evidence and translating the evidence into practice.
  • Provides leadership to promote compliance with standards, guidelines, laws, and requirements of regulatory agencies, credentialing agencies, and professional organizations.
  • Performs audits for plans of corrections from regulatory visits.
  • Advises on quality improvement tools, methods, and criteria for monitoring care delivery processes and outcomes and evaluating the effectiveness of changes.
  • Manages, develops, and facilitates updates for all policies and procedures, guidelines, protocols and educational references.

Manager, Network Development

Institute for Relevant Clinical Data Analytics/Boston Children's Hospital
10.2013 - 03.2016
  • Lead clinicians and operational staff in the development of Standardized Clinical Assessment and Management Plans (SCAMPs) at both single and multiple institutions
  • Directed process improvement efforts for the design and delivery of SCAMPs
  • Managed team of five Network Specialists, growing their SCAMP development, customer service, presentation, and training/education skills
  • Recognized gaps in inadequate staffing, creating and advocating for new positions to provide excellent support to the current network of eleven contracted sites with a portfolio of 60 SCAMPs spanning both pediatric and adult specialties
  • Created and implemented educational tools for clinicians, operations, and support staff across the network
  • Topics included SCAMP methodology and development, institutional program infrastructure, team-building, and implementation strategies
  • Designed data collection forms to ensure clinically accurate, high quality, efficient data collection
  • Collaborated with the IT and Analytics teams to produce electronic data collection tools that meet the needs of multiple stakeholders

SCAMPs Clinical Resource, Ambulatory Staff Nurse II

Boston Children's Hospital
01.2010 - 10.2013
  • Guided clinicians and support staff through the development of clinical care pathways, data collection tools, and implementation strategies
  • Grew the SCAMPs portfolio from 6 to 20 within the Cardiovascular Program
  • Co-supervised the data coordinators responsible for supporting the SCAMPs Program
  • Helped to grow the data coordinating staff from 2 to 6 to support program expansion
  • Provided clinical education and training to SCAMPs staff
  • Provided education and training to clinicians across the Cardiovascular Program (inpatient, ICU, OR, outpatient, and catheterization lab) regarding the SCAMPs methodology, individual SCAMPs, and analysis reports
  • Quality checked all clinician-provided data and SCAMP analysis reports for completeness and accuracy
  • Leveraged Cerner and other electronic systems to extract information to ease the data collection burden on clinicians

Staff Nurse I

Boston Children’s Hospital
06.2008 - 01.2010
  • Provided direct inpatient nursing care to neonatal, pediatric, and adult patients with complex cardiac medical and surgical conditions
  • Provided 12-week orientation to new staff nurses on the unit
  • Trained senior practicum nursing students

Education

Master of Science - Nursing

Sacred Heart University
Fairfield, CT
05.2019

Bachelor of Science - Nursing

University of Connecticut
Storrs, CT
05.2007

Skills

  • Leadership/Team Management
  • Customer Service/Relationship Building
  • Change Management
  • Rapid-Cycle Quality Improvement
  • Clinical Data Management
  • Program Management
  • Team Engagement/Coaching
  • Training and Development

Certification

Clinical Nurse Leader- Issued 12/2024

Lean Six Sigma White Belt- Issued 09/2017

Lean Six Sigma Yellow Belt - Issued 10/2018

Lean Six Sigma Green Belt- Issued 04/2024

Registered Nurse, Board of Registration Massachussetts - Issued 12/2024

Publications

  • Regional implementation of a pediatric cardiology chest pain guideline using SCAMPs methodology, Angoff, MD, G. H., Kane, MD, D. A., Giddins, MD, N., Paris, MD, Y. M., Moran, MD, A. M., Tantengco, MD, V., Fulton, MD, D. R., Pediatrics, 132, 4, 1010-1017, 2013, http://pediatrics.aappublications.org/content/early/2013/09/04/peds.2013-0086.abstract
  • Management of Pediatric Chest Pain Using a Standardized Assessment and Management Plan, Friedman, MD, K. G., Kane, MD, D. A., Rathod, MD, R. H., Renaud, RN, A. M., Farias, MD, M., Geggel, MR., Saleeb, MD, S. F., Pediatrics, 128, 2, 239-245, 2011, http://pediatrics.aappublications.org/content/128/2/239.full?sid=03078e91-17f4-4a80-847e-fe0bce7740f1
  • Regional Implementation of a Pediatric Cardiology Syncope Algorithm Using Standardized Clinical Assessment and Management Plans (SCAMPS) Methodology, Paris, Y., Toro-Salazar, O., Gauthier, N., Rotondo, K., Arnold, L., Hamershock, R., Saudek, D., Fulton, D., Renaud, A., Alexander, M., J Am Heart Assoc, 5, 2, 2016, 10.1161/JAHA.115.002931, http://jaha.ahajournals.org/content/5/2/e002931.long

Timeline

Sr. Clinical Quality Improvement Specialist

Boston Children's Hospital
01.2020 - Current

Clinical Quality Improvement Specialist

Boston Children's Hospital
03.2016 - 01.2020

Manager, Network Development

Institute for Relevant Clinical Data Analytics/Boston Children's Hospital
10.2013 - 03.2016

SCAMPs Clinical Resource, Ambulatory Staff Nurse II

Boston Children's Hospital
01.2010 - 10.2013

Staff Nurse I

Boston Children’s Hospital
06.2008 - 01.2010

Bachelor of Science - Nursing

University of Connecticut

Master of Science - Nursing

Sacred Heart University

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