Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Renfro

Powell,TN

Summary

HR professional with significant expertise in human resources management, bringing value through strategic HR initiatives and employee development programs. Known for fostering collaborative environments and delivering consistent results. Skilled in talent acquisition, policy development, and effective communication.

Overview

14
14
years of professional experience

Work History

Site Manager

Personnel Outsource Solutions
01.2020 - Current
  • On Site HR Manager for the leased labor with Personnel Outsource Solutions at Flowers Baking Company of Knoxville for approx. 150 employees
  • Process weekly Payroll
  • Interview and hire all Production, Shipping, Engineering, and Receiving helpers.
  • Conduct New Hire Orientation
  • Update weekly PTO Trackers, Turnover Reports, New Hire/ Term and FMLA reports
  • Enroll employees into benefits and annual enrollment
  • Worker's Comp
  • Initiate FMLA and Short-term Disability
  • Input all rate increases, cost of living wages, and promotions for employee wages and billing markup rates.
  • Process all terminations efficiently and promptly.
  • Correspond all separation notices and employment verifications upon request.
  • Order all Aramark Uniforms for employees
  • Process I9's and E-verifies for each employee and keep file of active and termed I9's.
  • Conduct all Background screenings on Sterling and Administer pre-employment and random Drug Screenings..
  • Investigate and handle any employee conflicts, issues, and concerns.
  • Oversaw daily operations to ensure efficient production and delivery of baked goods.
  • Managed team performance through training, mentoring, and regular feedback sessions.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Resolved issues between employees and customers using company policies.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
  • Created weekly and monthly reports and presentations for management team.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Conducted comprehensive training programs for new hires, ensuring high level of competency and adherence to safety standards.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Regional Administrative Assistant and Office Manager

GCA SERVICES GROUP/ABM INDUSTRIES
01.2013 - 01.2020
  • Assisted Account Mangers in the hiring process of employees by auditing new hire paperwork, conducting background screenings, scheduling fingerprint appointments, processing e-verifies, looking over I9's.
  • Worked closely in Microsoft Office and completed numerous spreadsheets for financial reports, purchasing supplies, and employee information.
  • Organized business meetings and ordered and set up catered lunches.
  • Audit manager expense reports and sent in to corporate billing by deadline.
  • Coordinated travel itineraries. This includes booking and arrangement of travel, transportation, and accommodations.
  • Typing, compiling, and preparing reports, presentations, and correspondence.
  • Take detailed notes and prepare task lists. Also updated minutes from meetings and/or phone calls.
  • Proactively prioritizes and multi tasks a diversified workload.
  • In charge of outgoing and incoming mail, Fed Ex, and UPS daily to sort, correspond, and send to appropriate location.
  • Orders supplies for Staples for office and account managers.
  • Processes invoices to Corporate Accounts Payable.
  • Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization.

Lead Teacher

THE CHILDREN'S CENTER
05.2011 - 01.2013
  • Develop weekly lesson plans and take care of infants in classroom.

Education

Bachelor of Science - Child and Family Services

THE UNIVERSITY OF TENNESSEE
Knoxville, TN
12.2010

Diploma - undefined

CLINTON HIGH SCHOOL
05.2005

Skills

  • Outlook
  • Administrative Assistant
  • Excel
  • Filing
  • Human Resources
  • Human Resources Management
  • Employee Orientation (3 years)
  • Workers' Compensation
  • Office Management
  • Payroll (10 years)
  • Recruiting
  • Management
  • Workforce management (2 years)
  • ADP (3 years)
  • Kronos (4 years)
  • E-verify (10 years)
  • Employee relations (3 years)
  • Interviewing (3 years)
  • Team leadership
  • Site inspection and management
  • Problem-solving
  • Quality assurance
  • Staff management
  • Site coordination
  • Conflict resolution
  • Site safety
  • Environmental awareness
  • Site management
  • Multitasking and organization
  • Safety procedures
  • Customer relationship management
  • Flexibility and adaptability
  • Documentation and reporting
  • Personnel management
  • Supply ordering
  • Relationship building
  • Operations management
  • MS office
  • Verbal and written communication
  • Computer skills
  • Staff training
  • Work Planning and Prioritization
  • Teamwork and collaboration
  • Decision-making
  • Onboarding and orientation
  • Hiring and training

Timeline

Site Manager

Personnel Outsource Solutions
01.2020 - Current

Regional Administrative Assistant and Office Manager

GCA SERVICES GROUP/ABM INDUSTRIES
01.2013 - 01.2020

Lead Teacher

THE CHILDREN'S CENTER
05.2011 - 01.2013

Diploma - undefined

CLINTON HIGH SCHOOL

Bachelor of Science - Child and Family Services

THE UNIVERSITY OF TENNESSEE

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Ashley Renfro