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Ashley Resendiz
Palmyra,WI
Summary
Results-driven Training Coordinator with extensive experience in supporting training functions and facilitating communication between trainers and participants. Skilled in identifying areas of focus. Offering 13 years of related experience.
Overview
13
13
years of professional experience
Work History
Production Training Coordinator
Standard Process
10.2022 - Current
- Trained and mentored new personnel hired to fulfill various roles.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Developed job-specific competencies and performance standards.
- Utilized a variety of instructional design methodologies to create effective learning experiences.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Facilitated virtual, in-person and blended learning sessions.
- Created and oversaw training programs for operations.
- Maintained quality control standards.
- Increased overall Production compliance rate by 46%.
- Developed and maintained a comprehensive training tracking matrix.
- Managed and utilized the Adobe Learning Management System (LMS) for training administration.
- Electronically organized and maintained all production training records.
- Conducted monthly meetings with each department to identify and address compliance training gaps.
Business Coordinator
Lee Engineering
10.2019 - 10.2022
- Maintained effective and lasting vendor relationships
- Procured critical parts and assemblies to develop and coordinate sourcing requirements
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions
- Facilitated communication with clients and team members to improve business strategy and operation.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Collected, arranged, and input information into database system.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Performed risk analysis of activities, identifying areas for improvement and determining solutions through process modifications.
Main Process Operator/ Trainer
Standard Process
07.2018 - 10.2019
- Followed Good Manufacturing Practices (GMP's) and Standard Operating Procedures (SOP's)
- Monitored quality of product by performing all relevant quality control checks
- Performed machine changeovers
- Verified equipment calibration
- Maintained and recorded all required documentation (instrument readings, gauge checks, etc.)
Sanitor/Trainer
Standard Process
07.2017 - 07.2018
- Adhered to safe work practices, follow GMP's, maintain sanitary conditions and ensure that product quality is maintained
- Followed all company policies and procedures including those related to chemical use
- Took production equipment apart cleaned, sanitized, and reassembled
- Operated cleaning systems and equipment
- Cleaned up bodily fluids in the event of an incident per the Blood Bourne Pathogens Policy
Resturant Manager
Gus's Drive In
03.2012 - 06.2017
- Correctly calculated inventory and ordered appropriate supplies
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Reconciled cash and credit card transactions to maintain accurate records
- Purchased adequate quantities of food, beverages, equipment, and supplies
- Carefully interviewed, selected, trained, and supervised staff
Education
Bachelors of arts - Health and Human Services
University of Arizona
Chandler, AZ01-2024
High School Diploma -
Muskego High School
Muskego, WI06.2005
Skills
- Strong Attention to Detail
- Ability to Perform Under Pressure
- Critical Thinking & Problem-Solving
- Effective Time Management
- Self-Motivated & Proactive
- Clear & Professional Communication
- Advanced Problem-Solving Skills
- LMS Proficiency
- Expertise in Best Training Practices
- Coaching & Mentoring Skills
Train the Trainer Certificate
- Developed advanced training skills using the ADDIE model (Assess, Design, Develop, Implement, Evaluate)
- Evaluated and applied effective training strategies and learning environments
- Aligned training objectives with corporate culture to enhance learning impact
- Implemented innovative methods to optimize training program effectiveness
- Conducted needs assessments to identify the most effective training approaches
- Refined delivery and presentation skills through structured feedback
Software
IFS
Adobe Learning Manager
Ispring
Timeline
Production Training Coordinator
Standard Process
10.2022 - Current
Business Coordinator
Lee Engineering
10.2019 - 10.2022
Main Process Operator/ Trainer
Standard Process
07.2018 - 10.2019
Sanitor/Trainer
Standard Process
07.2017 - 07.2018
Resturant Manager
Gus's Drive In
03.2012 - 06.2017
Bachelors of arts - Health and Human Services
University of Arizona
High School Diploma -
Muskego High School