Ashley Reyes
Dallas,TX
Summary
Energetic and passionate college student working towards becoming a licensed vocational nurse at Dallas College. Aiming to use a combination of caretaking skills and customer service skills in order to be successful in the real world.
Overview
4
4
years of professional experience
Work History
Private Nanny
Nanny, Care.com
07.2023 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Restaurant Hostess
The Houstonian Hotel, Club & Spa
10.2022 - 04.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier/Server
TJ Birria Y Mas
06.2021 - 04.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Receptionist
JUBILEE MGA
01.2020 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Sharpstown International School
Houston, TX06.2021
Skills
Bilingual
Communication
Reliable
CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Private Nanny
Nanny, Care.com
07.2023 - Current
Restaurant Hostess
The Houstonian Hotel, Club & Spa
10.2022 - 04.2023
Cashier/Server
TJ Birria Y Mas
06.2021 - 04.2022
Receptionist
JUBILEE MGA
01.2020 - 01.2021
Sharpstown International School