Ashley Reyes

• Conducted comprehensive assessments for prenatal and gynecological patients.
• Engaged in community outreach programs to promote women's health awareness initiatives.
• Assisted healthcare providers with patient examinations and medical procedures.
• Conducted vital sign assessments and documented results accurately.
• Maintained cleanliness and organization of examination rooms and equipment.
• Maintained electronic health records and ensured accuracy of patient information.
• Supported staff training by mentoring new medical office assistants on procedures.

Managed patient scheduling and appointment confirmations for orthopedic rehabilitation services.

• Documented patient medical information and insurance details to streamline appointments and payments.
• Organized essential paperwork, including charts and reports, for office and patient needs.
• Prepared accurate digital health records, ensuring compliance with regulations.
• Coordinated customer service, patient scheduling, and billing operations effectively.
• Scheduled surgeries for multiple surgeons while booking necessary medical clearances.
• Prioritized incoming patients based on severity of injury or illness.
• Verified insurance coverage to ensure preparedness for patient appointments.

• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
• Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
• Converted paper charts into digital files and uploaded to EMR system.
• Maintained current and accurate medical records for patients.
• Improved timely payment of bills by developing flexible payment plans for patients.
• Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.
• Contacted patients regarding unpaid and underpaid accounts to resolve issues.
• Advocated for patients through conversations with insurance representatives.
• Developed and managed accurate and confidential patient records.
• Kept organized documentation of prescription refill information for office of several physicians.
• Prepared and maintained accurate digital health records for patients.
• Called patients to confirm scheduled appointments day in advance.
• Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
• Communicated with patients regarding payments on outstanding accounts.
• Supported office staff and operational requirements with administrative tasks.
• Organized paperwork such as charts and reports for office and patient needs.
• Coordinated customer service, patient scheduling and billing.
• Prioritized incoming patients by degree of injury or illness.
• Verified insurance coverage to prepare for upcoming patient appointments.
• Completed and filed financial documentation for accounting purposes.

• Entered procedure codes and diagnosis codes into medical billing software.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.