Ashley Reyes
Summary
Dynamic and bilingual professional with exceptional customer service skills. Proven ability to enhance guest engagement and streamline service efficiency. Recognized for conflict resolution and teamwork, consistently delivering a welcoming environment while managing order accuracy and inventory effectively. Committed to exceeding customer expectations.
Overview
3
3
years of professional experience
Work History
Server
Wake Up & Eat
09.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries, requests and ensuring guest satisfaction
- Collaborated with team members to streamline service flow during peak hours, enhancing overall efficiency.
- Managed order accuracy, coordinating with kitchen staff to fulfill requests promptly
- Assisted in maintaining cleanliness and organization of dining areas, ensuring a welcoming environment.
- Learned menu items thoroughly to provide detailed recommendations to guests, including daily specials.
Homeschool Tutor
Caregiver.com
07.2024 - Current
- Implemented engaging instructional strategies to enhance student comprehension and retention.
- Assessed student progress through regular evaluations and adjusted teaching methods accordingly.
- Continuously researched new educational resources and best practices in homeschooling techniques to stay current and provide the most effective support possible.
Cashier
Harris Teeter
12.2022 - Current
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience
- Maintained cleanliness and organization of checkout area, ensuring a welcoming environment
- Collaborated with team members to optimize workflow during peak rush hours
- Resolved customer issues promptly, reinforcing brand loyalty and satisfaction.
Personal Shopper
Harris Teeter
12.2022 - Current
- Coordinated orders, ensuring timely delivery and accurate inventory management.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
Education
Communications
Central Piedmont Community College
Charlotte, NC07-2026
High School Diploma -
Charlotte Engineering Early College @UNCC
Charlotte, NC05-2023
Skills
- Bilingual: English & Spanish
- Exceptional Customer Service
- Guest Engagement
- Professional Appearance
- Teamwork and Collaboration
- Conflict Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Wake Up & Eat
09.2024 - Current
Homeschool Tutor
Caregiver.com
07.2024 - Current
Cashier
Harris Teeter
12.2022 - Current
Personal Shopper
Harris Teeter
12.2022 - Current
Communications
Central Piedmont Community College
High School Diploma -
Charlotte Engineering Early College @UNCC
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