Ashley Rhine
Leavittsburg,OH
Summary
Adept at enhancing patient comfort and safety, my tenure at Windsor House Inc. honed my skills in end-of-life care and patient relationship building. I excelled in providing compassionate care, significantly improving patient satisfaction. My ability to adapt and respond to emergencies ensures high-quality patient management, aligning with healthcare standards and employer expectations.
Overview
10
10
years of professional experience
Work History
STNA
Windsor House Inc.
03.2022 - Current
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Customer Service Representative
Walgreens
08.2020 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Shirt Press Operator/ Retention Assicoiate
Rite Dryckeaners
01.2015 - 03.2020
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Promptly removed completed loads from press.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
- Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.
- Reviewed completed orders for quality and accuracy.
Education
Diploma - General Studies
Warren G Harding
Warren, OH06.2005
Skills
- End of life care
- HIPAA Compliance
- Dressing assistance
- Bathing Assistance
- Feeding Assistance
- Patient Care
- Ambulation Assistance
- Basic Life Support
- Pressure Ulcer Prevention
- Patient Transfers
- Emotional Support
- Positioning Patients
- OSHA Standards
- Safety measures
- Maintaining Boundaries
- Personal hygiene
- Toileting assistance
- Fall prevention
- Reliable team player
- Medical terminology knowledge
- Electronic Charting
- Documenting behaviors
- Patient relationship building
- Dementia and Alzheimer's knowledge
- Compassionate
- Maintaining privacy
- Companionship and emotional support
- Valid State driver's license
- Safety Precautions
- Adaptable
- Responding to emergencies
- Patient Management
- Geriatric Care
- Healthcare ethics
- Direct Patient Care
- Compassionate caregiver
- Patient Lifting
- Quality Assurance
- Specimen Collection
Timeline
STNA
Windsor House Inc.
03.2022 - Current
Customer Service Representative
Walgreens
08.2020 - 04.2022
Shirt Press Operator/ Retention Assicoiate
Rite Dryckeaners
01.2015 - 03.2020
Diploma - General Studies
Warren G Harding
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