Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Rhodes

Phenix City

Summary

Detail-oriented Administrative Professional with over 10 years of experience supporting organizations in office operations, scheduling, records management, and customer service. Skilled in coordinating daily workflows, training staff, planning events, and providing technical support. Strong communicator with a proven ability to manage competing priorities while maintaining accuracy and efficiency.

Overview

11
11
years of professional experience

Work History

Lead Library Technician (Administrative Lead)

Milton E. Long Library
01.2024 - Current
  • Managed daily front desk operations, including scheduling, registration, and customer service for a diverse patron base.
  • Trained, supervised, and scheduled staff; conducted interviews with management for new hires.
  • Maintained accurate records, processed transactions, and handled overdue accounts.
  • Planned and executed community programs and events, increasing engagement.
  • Provided technical support for office and library equipment (computers, printers, scanners, shredders).
  • Created reports, maintained filing systems, and updated social media announcements.

Homemaker (Family Manager)

Rhodes Family Home
03.2022 - 01.2024
  • Coordinated daily family schedules to optimize time management and ensure smooth operations.
  • Managed household budgets, tracking expenses and identifying cost-saving opportunities.
  • Developed meal plans catering to dietary needs and preferences, enhancing family nutrition.
  • Organized educational activities and resources, fostering learning experiences for children.

Mail Clerk

Baylor Scott & White Health Plan
09.2021 - 03.2022
  • Coordinated incoming/outgoing mail distribution across multiple departments.
  • Maintained logs and records of packages; verified documentation for accuracy.
  • Operated office equipment; ensured supplies and repairs were handled promptly.
  • Assisted with administrative tasks to support office operations.

Library Aide (Administrative Support)

Dugway Post Library
08.2014 - 11.2016
  • Handled front desk operations including registration, answering phones, and assisting patrons.
  • Maintained databases, processed interlibrary loans, and organized records.
  • Assisted with event planning such as Story Time and Summer Reading Program.
  • Provided clerical support including filing, scheduling, and catalog updates.

Operations Assistant Supervisor

Poppy Ott Bowling Center
09.2014 - 07.2016
  • Coordinated daily operations to enhance workflow efficiency and support team objectives.
  • Managed inventory tracking using advanced software, ensuring accurate stock levels and timely replenishment.
  • Streamlined communication between departments, improving information flow and reducing response times.
  • Assisted in the development of operational procedures, enhancing consistency and adherence to company standards.

Education

Bachelor of Arts - Human Resources Management

University of Arizona Global Campus
Phoenix, AZ
03-2026

Skills

  • Office & Records Management
  • Scheduling & Calendar Coordination
  • Customer Service & Client Support
  • Data Entry & Database Management
  • Staff Training & Supervision
  • Event & Program Planning
  • Mailroom & Document Processing
  • Technical Support (Computers, Printers, Copiers)
  • Proficient in Microsoft Office & Integrated Systems (Bibliovation, Sierra, Millennium)

Timeline

Lead Library Technician (Administrative Lead)

Milton E. Long Library
01.2024 - Current

Homemaker (Family Manager)

Rhodes Family Home
03.2022 - 01.2024

Mail Clerk

Baylor Scott & White Health Plan
09.2021 - 03.2022

Operations Assistant Supervisor

Poppy Ott Bowling Center
09.2014 - 07.2016

Library Aide (Administrative Support)

Dugway Post Library
08.2014 - 11.2016

Bachelor of Arts - Human Resources Management

University of Arizona Global Campus

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