Ashley Ricci
Atlanta,GA
Summary
With a solid foundation in financial services and investment management, my role at Arkadios Capital as an Operations Specialist is driven by the commitment to ensuring smooth transitions for advisor teams. The expertise honed from my previous position as a Client Service Manager at Gratus Capital LLC has been instrumental in my current responsibilities, which include implementing advisor groups effectively.
Our team consistently strives to provide top-tier client service, underpinned by the resilience and adaptability skills certified by LinkedIn. Navigating the complexities of financial planning and investment management, we focus on optimizing operations to enhance the client experience. This dedication is not only a reflection of professional capability but also of the underlying passion for service excellence that defines my career.
Overview
24
24
years of professional experience
Work History
Operations Specialist
Arkadios Capital
10.2022 - Current
- Work directly with Financial Advisors across the country to onboard new clients
- Manage opening accountings, day to day maintenance, cash management, and cost basis
- Review and set up tax harvesting, trusts, private funds, alternative investments, and estates
- Utilize Schwab, Fidelity and National Financial Services
- Reports to the Director of Operations/Transitions.
Client Service Manager
Gratus Capital
03.2020 - 09.2022
- Supported two Wealth Advisors, 240 households and $1.5B AUM
- Managed onboarding, portfolio maintenance, concentrated stock, private fund inventory
- Established estates, partnership trust and managing of aggregate accounts
- Multiple Home Office Families
- Private Fund Investments
- Updated cost basis during transfer transitions
- Set up family companies
- Utilized Schwab, Fidelity, and TD Ameritrade.
Senior Client Service Associate
Raymond James & Associates
02.2015 - 03.2020
- Oversaw Branch Compliance and Audits
- Managed full cycle Client On-Boarding process
- Mandatory weekly meeting with each Financial Advisor to discuss priorities, feedback and pending issues that need to be managed
- Managed Money Movement /Wires/Check Printing/ACH Monitoring of Financial Advisor Trade Blotter
- Handled all calendar appointments, expenses and Travel Donor Advisor Fund
- Set up 401k Plans, Trusts Annuity Entry, Structured Notes Monitor bonds, CDs or UIT maturing (Fixed Income Position Inquiry)
- Tax Season Prep Client retirement account Fees, RMD’s Year-end Capital Gains, Tax Loss selling
- Mutual Fund PIP/SWP Reporting
- Successfully managed Client Events and Marketing.
Assistant /Robert Hammond & Jim Exley Group
Northwestern Mutual Financial Network (Goodwin Wright)
03.2006 - 06.2009
- Managed Benefits/ Whole/ Term Insurance/Disability Income Census Allocation
- Direct correspondence with Aetna, Humana, BCBS, United Healthcare Small Business Clients
- Handled all client services and on boarding procedures.
Client Real Estate
Frazier & Deeter, LLC/ Signature FD
04.2000 - 02.2006
- Managed Investment Loan Servicing for all clients
- Handled Compliance A Paper Lending Commercial Loans.
Education
B.A. English Literature -
Cornell University
Ithaca, NYAssociate Degree in Culinary Arts -
CIA Hyde Park
Hyde Park, NYSkills
- Operational Efficiency
- Planning and coordination
- Cross-Functional Communication
- Project Management
Timeline
Operations Specialist
Arkadios Capital
10.2022 - Current
Client Service Manager
Gratus Capital
03.2020 - 09.2022
Senior Client Service Associate
Raymond James & Associates
02.2015 - 03.2020
Assistant /Robert Hammond & Jim Exley Group
Northwestern Mutual Financial Network (Goodwin Wright)
03.2006 - 06.2009
Client Real Estate
Frazier & Deeter, LLC/ Signature FD
04.2000 - 02.2006
B.A. English Literature -
Cornell University
Associate Degree in Culinary Arts -
CIA Hyde Park