Ashley Rich
Protection,Kansas
Summary
Patient-focused experienced Nursing Director offering more than 25 years Leadership experience with background driving quality improvements and coaching nursing staff to reach full potential. Proven problem solver, strong organizational skills and excellent communicator. Strong understandings of data collection and performance metrics. Recognized for staff development leading to high performing teams. Dedicated to promoting quality patient care, patient satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
36
36
years of professional experience
1
1
Certification
Work History
RN Staff Nurse
Comanche County Hospital
2024.05 - Current
- Providing quality critical care to patient and support to family members of patient
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
RN Clinical Coordinator
Emergency Department, St Catherine Hospital
2023.07 - 2024.05
- Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage
- Mentored new nursing staff, contributing to supportive work environment and improved retention rates.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Promoted culture of teamwork and collaboration among nursing staff by fostering open communication regarding schedule preferences and potential conflicts.
- Initiated and approved temporary staffing contracts and integrated personnel into schedules to fill coverage gaps.
Sexual Assault Nurse Examiner Coordinator
St. Catherine Hospital
2002.05 - 2024.05
- Providing treatment to pediatric and adult victims of Sexual Assault
- Empathetically communicated with victims to facilitate collection of evidence and employ treatments.
- Enhanced quality of forensic evidence collected during examinations, ensuring accurate documentation and proper handling.
- Mentored and trained new Sexual Assault Nurse Examiners, sharing best practices and valuable insights to ensure their success in role.
- Reduced trauma for patients through compassionate care and effective communication techniques during examinations.
Cardiovascular Cath Lab Nurse
St. Catherine Hospital
2021.11 - 2023.07
- Cardiovascular Cath Lab nurse that functions in role on Cath Lab Team as Circulator, Monitor, and Scrub.
- Provided exceptional nursing care to diverse patient population, adapting communication styles and clinical approaches as needed to accommodate varied cultural backgrounds or unique patient needs in Cath Lab setting.
Patient Safety Program Manager
St. Catherine Hospital
2019.02 - 2021.11
- Develops and coordinates transparent, data-driven, proactive and preventive facility Patient Safety Program
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout program lifecycle.
- Coached team members on professional development opportunities, contributing to improved overall performance.
Intensive Care Charge Nurse
St. Catherine Hospital
2016.03 - 2019.02
- Providing quality critical care to patient and support to family members of patient
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Collaborated with other healthcare professionals to provide quality patient care.
Director of Nursing
Kearny County Hospital
2014.03 - 2016.01
- Nursing Leadership in Critical Access Hospital
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Established new policies and updated existing policies to improve standard of care for patients.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Director of Emergency Department, OP Nursing, SANE
St Catherine Hospital
2000.01 - 2014.03
- Emergency Department Director for 10 bed ED/Level III Trauma care in rural community
- Delivered patient care through assessment to facilitate optimum patient care.
- Cultivated positive relationship with local EMS providers to ensure seamless transitions of care for patients arriving at emergency department from pre-hospital settings.
- Improved patient satisfaction scores by fostering positive and collaborative work environment for staff members.
- Evaluated staff performance regularly, providing constructive feedback and opportunities for skill enhancement through ongoing training programs.
- Optimized patient flow within department by implementing effective bed management strategies and coordinating timely discharges of patients to appropriate care settings.
- Established partnerships with local community organizations to improve access to emergency healthcare services for underserved populations.
- Streamlined communication between interdisciplinary teams, resulting in better coordination of patient care plans.
- Ensured compliance with regulatory requirements through diligent monitoring of policies, procedures, and documentation practices.
- Enhanced patient care by implementing efficient emergency department processes and protocols.
Interim Director of Rehabilitation Services
St Catherine Hospital
2005.04 - 2011.11
- Implemented effective marketing strategy to promote department's services to referring physicians and community partners.
- Expanded scope of services offered, resulting in increased revenue and program growth.
- Optimized scheduling practices, reducing patient wait times and improving overall satisfaction levels.
- Developed interdisciplinary collaboration for optimal patient care and service delivery.
Interim Director of Intensive Care Unit
St Catherine Hospital
2006.05 - 2007.11
- Managed budget allocation effectively, ensuring adequate staffing levels and availability of necessary resources for optimal patient care delivery.
- Streamlined workflow processes to optimize nursing staff efficiency and productivity levels.
- Established performance standards for nursing staff, fostering culture of accountability and excellence in patient care delivery.
Interim Director of Cardiopulmonary Services
St Catherine Hospital
2005.04 - 2005.10
Interim Director of Maternal Child
St Catherine Hospital
2000.05 - 2001.02
- Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Director of Emergency Department
St Catherine Hospital
1999.12 - 2000.01
- Delivered patient care through assessment to facilitate optimum patient care.
- Cultivated positive relationship with local EMS providers to ensure seamless transitions of care for patients arriving at emergency department from pre-hospital settings.
- Improved patient satisfaction scores by fostering positive and collaborative work environment for staff members.
- Performance Improvement preparing for JCAHO survey
Supervisor of Emergency Department
St Catherine Hospital
1997.08 - 1999.12
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members.
Assistant to Director of Emergency Department
Good Samaritan Regional Medical Center
1995.05 - 1997.08
- Facilitated communication between Director and staff members to ensure smooth operation of departmental activities of 32 bed ED/Level 1 Trauma Service. ED averages 54,000 visits annually
- Managed project timelines and deliverables under direction of Director, ensuring successful completion within given deadlines.
- Served as liaison between various departments within organization, promoting collaboration towards common goals.
- Served as resource for staff members by answering questions and addressing concerns, fostering positive work environment where employees felt supported and empowered.
- Collaborated with Director on strategic planning efforts, providing valuable input that contributed to overall success of departmental goals.
Staff Nurse in Emergency Department
Good Samaritan Regional Hospital
1991.12 - 1995.05
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered life-saving interventions for patients in critical condition, significantly improving chances of survival.
- Optimized workflow efficiency with rigorous prioritization of tasks during high-pressure situations involving multiple critical patients simultaneously.
Staff Nurse in Intensive Care Unit
Good Samaritan Regional Hospital
1988.08 - 1991.12
- Care of Level 1 Trauma patients, Liver/Kidney Transplant patients, Care of Open-Heart Patients
- Managed ventilator settings, titrating oxygen levels for optimal respiratory support and minimizing risk of complications in intubated patients.
- Enhanced patient care by efficiently assessing, monitoring, and documenting vital signs, lab results, and medical histories.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Education
Pre Nursing -
Kansas State University
Manhattan, KansasBachelor of Science in Nursing - Nursing
St. Mary’s of The Plains College
Wichita, Kansas05.1988
Skills
- Highly skilled career professional in hospital and outpatient environments.
- Passion for Nursing while possessing strong clinical skills and professionalism.
- Ability to multitask, prioritize and mentor staff to their full potential
- Proven record of reliability and responsibility in hospital environment
- Able to think independently and quickly resolve problems
- Knowledge of Joint Commission hospital standards and CMS regulations and occurrence reporting requirements. Have never received deficiencies in departments
- Trained in LEAN methods to reduce waste and focus on activities that add value for customer
- CPHQ (Certified Professional in Healthcare Quality)
Certification
- Registered Nurse in Kansas
- ACLS: Advanced Cardiac Life Support
- PALS; Pediatric Advanced Life Support
- TNCC; Trauma Nurse Core Course
- SANE; Sexual Assault Nurse Examiner SANE-A certified
- SANE; Sexual Assault Nurse Examiner SANE-P certified
- CPHQ; Certified Professional in Healthcare Quality
Leadership Experience
- Kansas Chapter Forensic Nursing
- IAFN; International Association of Forensics Nursing
- NAHQ; National Association for Healthcare Quality
References
- LARRY JENKINS, Nurse Educator, Garden City Community College, 620-290-2711
- DEANNA MUSTIN, Former Emergency Department, Intensive Care Manager, St. Catherine Hospital, 620-290-9373
Timeline
RN Staff Nurse
Comanche County Hospital
2024.05 - Current
RN Clinical Coordinator
Emergency Department, St Catherine Hospital
2023.07 - 2024.05
Cardiovascular Cath Lab Nurse
St. Catherine Hospital
2021.11 - 2023.07
Patient Safety Program Manager
St. Catherine Hospital
2019.02 - 2021.11
Intensive Care Charge Nurse
St. Catherine Hospital
2016.03 - 2019.02
Director of Nursing
Kearny County Hospital
2014.03 - 2016.01
Interim Director of Intensive Care Unit
St Catherine Hospital
2006.05 - 2007.11
Interim Director of Rehabilitation Services
St Catherine Hospital
2005.04 - 2011.11
Interim Director of Cardiopulmonary Services
St Catherine Hospital
2005.04 - 2005.10
Sexual Assault Nurse Examiner Coordinator
St. Catherine Hospital
2002.05 - 2024.05
Interim Director of Maternal Child
St Catherine Hospital
2000.05 - 2001.02
Director of Emergency Department, OP Nursing, SANE
St Catherine Hospital
2000.01 - 2014.03
Director of Emergency Department
St Catherine Hospital
1999.12 - 2000.01
Supervisor of Emergency Department
St Catherine Hospital
1997.08 - 1999.12
Assistant to Director of Emergency Department
Good Samaritan Regional Medical Center
1995.05 - 1997.08
Staff Nurse in Emergency Department
Good Samaritan Regional Hospital
1991.12 - 1995.05
Staff Nurse in Intensive Care Unit
Good Samaritan Regional Hospital
1988.08 - 1991.12
Pre Nursing -
Kansas State University
Bachelor of Science in Nursing - Nursing
St. Mary’s of The Plains College
- Registered Nurse in Kansas
- ACLS: Advanced Cardiac Life Support
- PALS; Pediatric Advanced Life Support
- TNCC; Trauma Nurse Core Course
- SANE; Sexual Assault Nurse Examiner SANE-A certified
- SANE; Sexual Assault Nurse Examiner SANE-P certified
- CPHQ; Certified Professional in Healthcare Quality
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