Ashley Richards

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Collected and documented patient medical information such as blood pressure and weight.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
• Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
• Taught patients about medications, procedures, and care plan instructions.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
• Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
• Educated patients on preventative care measures, effectively reducing the risk of future health complications.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.

• Supported positive employee relations through clear communication channels between office personnel and medical professionals.
• Supported office administration tasks such as billing, coding, and maintaining electronic medical records for seamless patient care coordination.

Contributed to t overall success of the medical office by willingly taking on additional responsibilities and supporting colleagues in achieving shared goals.

• Enhanced overall practice efficiency by undertaking ad-hoc administrative duties as needed in support of medical office operations.
• Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
• Monitored and supported maintenance of office and basic medical supplies.
• Supported the development of office policies and procedures by actively contributing ideas and insights on best practices in medical administration.
• Supported medical staff with accurate data entry and record keeping, ensuring smooth office operations.
• Contributed to a strong team dynamic among fellow officers through open communication channels, supporting each other during difficult situations or periods of high stress within the facility.