Ashley Richmond
Anderson,MO
Summary
Began my college career with the idea of business management, then decided to pursue my passion for patient care and nursing. I am a motivated individual with excellent leadership and planning abilities, offering exceptional communication, problem-solving, and multitasking abilities. As a people person, I have excelled in both the team environment, as well as leadership roles by working with my team/customers, understanding the needs of those around me, and developing solutions for those needs. Let me show you the care, compassion, and integrity I have for others and the community.
Overview
12
12
years of professional experience
Work History
Training and Qualification Pillar Owner
Glad Manufacturing
08.2018 - 05.2020
- In charge of maintaining training standards and consistency within the four departments of the facility.
- Aided in the development of Action Plans for operators going through plant training. Action Plans are specific, time-based items that trainees if completed will allow them to be successful in their job.
- Created TPO Pay Progression curriculum within the MyLearning Learning Management system. This system automatically issues courseware and training to each of the employees at Glad Manufacturing and tracks who has completed what training and who still needs to complete certain items. I was responsible for creating each of those requirements, the training needed for each task and the management of the system for the entire plant. I developed the requirements and tasks operators must complete to progress in pay.
- Maintain training documentation and Learning units for coordinator roles within the plant. (Safety, Quality, Hr, Production, and Technical roles)
- Manage reporting and completion of corporate-wide training such as Code of Conduct, Security Awareness
- Lead Training initiatives and implementation across the plant by working directly with Department Managers and Op's Managers.
- I managed the consistency and objectives for training and qualification for my team of four individuals.
- Training and Qualification is a part of the Continuous Improvement Team for the plant, So I am well versed in Autonomous Maintenance Training, Focused Improvement Projects, ZEC's (Zero Effort Changeovers), BDE's (Breakdown Elimination). Our job is to coach operators through the above processes and teach them how to eliminate losses on their equipment and use methodologies and tools to improve processes within the facility
- Hold quarterly meetings with corporate resources to ensure the plant is meeting quarterly goals and what tactics are being taken within the plant to achieve those goals
- I traveled to Canada with the engineering team to develop training documentation on new equipment being brought into the plant. I also worked to get the equipment AM Step 3 qualified and safety checked before the equipment was brought into the plant
- Provided onsite training
- Effectively controlled the release of proprietary and confidential information for general client lists
- As a pillar owner I helped lead the initiatives of a team of thirteen and helped develop strategic goals, coaching, and training to make teammates successful at their jobs.
- Proactively identified and solved complex problems impacting operations management and business direction
- Lead the Continuous Improvement Team in the delivery of coaching, training, and losses projects which required close cooperation among members to share information and develop solutions to meet a broad array of deliverables
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Disposer Training and Qualification for Disposer
Glad Manufacturing
02.2015 - 08.2018
- Developed training documentation, manuals, and learning units for all of Disposer equipment
- Aided in the development of Coordinator manuals and learning units and distribution
- Performed new hire training and plant onboarding
- Performed training classes with the Continuous Improvement team to new hires, and those wishing to progress in pay
- Worked hand in hand with management and technical resources to develop One Point Lessons, and SOJT's (Short on the Job Training) for operators
- AM Step 3 Qualifications and operator training
Logistics Operator
Glad Manufacturing
10.2012 - 02.2015
- Robot 3 Subject Matter Expert, and trainer when Robot 3 was installed
- Logistics Robot 1&2 operator, palletizes, and offloads product for shipping
- Central Palletizer operator
- Fork Lift Driver
- Team Safety Coordinator
- AM (Autonomous Maintenance) Steps 1-3 qualified
Cashier/Sales Associate/Stocker
Tiff Store
06.2011 - 07.2012
- Cashier at the Tiff Store for over a year. In this position I had to manage the cash registers, Gas pumps, feed store and deli. Most days I was there by myself so I had to perfect my multi-tasking skills, ensuring that I helped all customers that came through the door and was prepared and ready for rush hour times
- Manage and close out all money transactions at the beginning and end of the shift
- Prepare food, and keep deli cleaned and organized
- Help customers load feed and grain
- Keep grocery aisles stocked and full, place orders when needed
- Performed housekeeping skills at the end of the day and when needed
Cashier
Walmart
05.2008 - 07.2011
- Part-time Cash Register Associate
- Effective customer communication and help
- Stocked shelves and performed routine housekeeping tasks
- Back-up Customer Service Cashier when short staffed
Cashier/Customer Service
Lowe's Home Improvement
06.2010 - 06.2011
- Cashier
- Customer Service
- Helped customers check out merchandise, answered questions, directed phone calls, and managed cash drawers
- Effectively communicated with customers when returning products
- Set customers up for Lowe's Credit Cards and other offers
- Stocked shelves and garden center when needed, and performed routine housekeeping tasks
Education
Associate of Science - Nursing
NorthWest Arkansas Community College
Bentonville, AR08.2023
High School Diploma -
Mcdonald County High School
Anderson, MO05.2008
Skills
CNA course
Teamwork and Collaboration
System Administration
Effective Communication
Project Implementation
Workplace Safety
Peer/Operator Training
Business Development
Improvement recommendations
Process Improvements
Best practices and methodologies
Timeline
Training and Qualification Pillar Owner
Glad Manufacturing
08.2018 - 05.2020
Disposer Training and Qualification for Disposer
Glad Manufacturing
02.2015 - 08.2018
Logistics Operator
Glad Manufacturing
10.2012 - 02.2015
Cashier/Sales Associate/Stocker
Tiff Store
06.2011 - 07.2012
Cashier/Customer Service
Lowe's Home Improvement
06.2010 - 06.2011
Cashier
Walmart
05.2008 - 07.2011
Associate of Science - Nursing
NorthWest Arkansas Community College
High School Diploma -
Mcdonald County High School
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