Ashley Riddle
Rockingham ,VA
Summary
Experienced in driving team performance and achieving business objectives. Proven track record in managing cross-functional teams and collaborating with stakeholders to deliver results. Skilled in strategic planning, problem-solving, and implementing process improvements for optimal efficiency. Adept at building strong relationships and fostering a positive work culture to enhance employee engagement and retention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Aramark
10.2022 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Hiring Manager
Dunkin
02.2021 - 11.2021
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Improved onboarding experience for new hires, creating a comprehensive orientation program.
- Managed interview scheduling, coordinated travel arrangements, and facilitated communication with candidates throughout the hiring process.
- Created customized training programs for individual departments, enhancing skill sets and increasing overall productivity levels.
- Led efforts to establish a strong company culture, emphasizing core values and promoting employee satisfaction throughout the organization.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Deli Manager
Food Lion
03.2019 - 01.2021
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
Education
Advanced Diploma -
Broadway High School
Broadway, VASkills
- Decision-making
- Customer relations
- Staff training and development
- Staff supervision
- Workload management
- Conflict resolution
- Employee performance evaluation
- Schedule oversight
Certification
Servsafe
Timeline
Assistant Manager
Aramark
10.2022 - 05.2024
Hiring Manager
Dunkin
02.2021 - 11.2021
Deli Manager
Food Lion
03.2019 - 01.2021
Advanced Diploma -
Broadway High School