Summary
Elementary School Teacher that is devoted to promoting student learning and enhancing individual potential. Skillful in directing classroom environments and enhancing student behavior through positive and forward-thinking approaches. Caring relationship-builder with analytical mindset and good decision-making skills.
Overview
16
16
years of professional experience
Work History
Substitute Teacher
Triton Central Elementary
01.2024 - Current
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Managed time efficiently in order to complete all tasks within deadlines.
Beverage Server
Horseshoe Casino
07.2017 - Current
- Played a key role in staff training, sharing knowledge of drink recipes and service techniques with newly-hired team members to ensure consistently high-quality customer experiences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Increased sales significantly by upselling higher-end products to customers.
Member Service Representative
FORUM Credit Union
02.2016 - 01.2017
- Educated and engaged customers with new bank products and services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Streamlined procedures for loan application processes improving efficiency in approving loans.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Customer Support Associate
Aerotek
01.2013 - 02.2016
- Process payroll for over 300 contractors, and on boarding accurately and efficiently by utilizing multiple web-based systems
- Provide knowledgeable services to all customers regarding benefits, payroll, invoices, and compliance
- Perform new hire orientations for both internal and contract employees including processing I-9's, scheduling drug screens, and entering background checks
- Support an office of 40 employees and over 300 contractors
Customer Service Representative
BMO Harris Bank
01.2008 - 01.2013
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Cross-sold credit cards, loans and other bank products.
- Educated customers on online banking and mobile banking applications.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Supported management in maintaining adequate cash levels within the vault, minimizing shortages or overages.
Education
Certificate in Education - Elementary Education
05.2024
Bachelor of Science - Liberal Arts And General Studies
05.2008
Skills
- Positive Reinforcement
- Lesson Planning
- Conflict Resolution
- Collaborative Teamwork
- Patience and Persistence
- Individualized Learning Plans
- Classroom Management
- Student-Centered Learning
- Effective Communication
- Goal Setting
Timeline
Substitute Teacher - Triton Central Elementary
01.2024 - Current
Beverage Server - Horseshoe Casino
07.2017 - Current
Member Service Representative - FORUM Credit Union
02.2016 - 01.2017
Customer Support Associate - Aerotek
01.2013 - 02.2016
Customer Service Representative - BMO Harris Bank
01.2008 - 01.2013
Teachers of Tomorrow - Certificate in Education, Elementary Education
Indiana University Bloomington - Bachelor of Science, Liberal Arts And General Studies