Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
A little bit about me.....
Timeline
Generic

Ashley Riker

Myrtle Beach,SC

Summary

I am a personable, hard-working, highly motivated and customer-oriented professional with previous assistant manager experience. Recognized for performance excellence in customer service, top sales and overall operations. Dependable and detail oriented to manage multiple tasks and priorities. Offering great experience in people skills, time management, customer engagement and the overall task at hand. Solid team player with an upbeat, positive attitude and proven skill establishing rapport with clients. Committed to all areas of the daily operations and making effective decisions to positively impact the staff and workplace. As a fast learner, no task is to big nor to small as I am always up for a challenge. I am willing to work my way up with a flexible schedule and open to starting at any position. Always devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience
2004
2004
years of post-secondary education

Work History

Small Business Owner (General Manager)

Online Store/Sales
Myrtle Beach, South Carolina
01.2017 - Current
  • Created and managed every aspect of the business. From buying each product for inventory, to listing each item individually, taking photos, stocking items, shipping services, handling returns, customer service and messages.
  • Oversaw stock and inventory purchasing to ensure product sales and timely shipment. Knowing what sells better during what season and time of year.
  • Managed daily operations of online sales platform and purchasing strategies.
  • Analyzed sales data to identify trends and inform strategic planning decisions.
  • Managed all aspects of daily business operations including budgeting, inventory control, customer service, sales and purchasing.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Implemented efficient processes for ordering inventory and tracking deliveries.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

Sandwich Artist, Assistant Manager

Subway
Surfside Beach, SC
02.2013 - 11.2015
  • Prepared fresh sandwiches and salads according to customer specifications.
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Operated cash register, processed transactions, and provided accurate change.
  • Managed inventory levels, restocked supplies, and minimized waste.
  • Collaborated with team members to ensure efficient service during busy hours.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Maintained cleanliness of work area throughout shift.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
  • Prepared various sandwiches according to customer specifications and preferences.
  • Ensured proper food handling procedures to maintain health and safety standards.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Provided excellent customer service by addressing inquiries promptly and professionally.

Assistant Manager, Sales Associate, Key Holer

Once Upon A Child Franchise
Myrtle Beach, SC
02.2007 - 09.2012
  • Assisted in daily operations and strategic planning for retail initiatives.
  • Organized merchandise displays to enhance customer engagement.
  • Utilized point-of-sale systems for transaction management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Assisted customers with product selections and recommendations.
  • Processed sales transactions accurately and efficiently.
  • Collaborated with team members to achieve sales goals.
  • Provided product knowledge training to new associates.

Education

Socastee High School
Myrtle Beach, SC

Some College (No Degree) - Nursing

Horry-Georgetown Technical College
Conway, SC

Skills

  • Customer service and satisfaction, retail sales operations, visual merchandising, inventory management, customer complaint, return processing, problem solving, and multitasking
  • Customer support, relationship and satisfaction Always try to give the customer the best overall experience possible
  • Excel at many qualities offering great leadership skills, wonderful customer care, time management and consistency, along with many more attributes
  • Retail, sales, inventory and stock management experience Started my own successful small online business
  • Great people person and leader Always kind to others and willing to go out of my way to help someone no matter how big or small the task
  • Professional, enthusiastic, reliable, trustworthy, and hardworking in all aspects of the job at hand

Languages

English
Native/ Bilingual

Affiliations

  • Devoted Mother of Three
  • Church Member, Leader and Volunteer
  • Good News Club Volunteer
  • Organized and led various volunteer events for the school, church and community, coordinating with local businesses and managing up to 150 attendees.

References

References available upon request.

A little bit about me.....

  • I started my own small online business years ago which has really thrived. It has been a passion of mine for many years and I am very proud of what I was able to build however I am looking to branch out and start other opportunities. I am a devoted mother of three who has put my family first over the years and now that my kids are getting a little older I am looking to focus on new things. I am a hardworking, dedicated, and honest person and assure you I will be a great asset and addition to your team.

Timeline

Small Business Owner (General Manager)

Online Store/Sales
01.2017 - Current

Sandwich Artist, Assistant Manager

Subway
02.2013 - 11.2015

Assistant Manager, Sales Associate, Key Holer

Once Upon A Child Franchise
02.2007 - 09.2012

Socastee High School

Some College (No Degree) - Nursing

Horry-Georgetown Technical College

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Ashley Riker