Ashley Roberson

· Effectively navigates Excel and executes the tools to convert and customer data

· Monitors the queue and effectively owns the conversion process from start to end

· Produces and reviews exception reporting and feedback to the consulting team

· Operates effectively within the SLAs in order to meet and/or exceed expectations

Identifies and implements improvements to increase efficiency and quality of data conversion process

· Reconciling and balancing $3.1 million across 11 client accounts monthly

· Executing duties related to the month-end close and financial reporting regarding billing and collections

· Performing variance analysis to resolve billing and reimbursement matters

Communicating directly with client manager and offshore team requests