ASHLEY ROBINSON
Lubbock
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Premier Cinemas-TX
Lubbock
03.2024 - Current
- Serve diverse drinks, enhancing guest experiences with tailored recommendations.
- Boost average sales through effective upselling, achieving notable revenue growth.
- Train new staff on service and POS, ensuring seamless operations and customer satisfaction.
- Maintain bar cleanliness and safety, adhering to health regulations for optimal service.
- Organize events to draw new patrons, contributing to increased customer engagement.
Bartender/Server
Buffalo Wild Wings
Lubbock
12.2017 - 11.2023
- Serve drinks while ensuring bar cleanliness to comply with regulations.
- Enhance customer satisfaction.
- Manage inventory.
- Time management.
Education
HIGH SCHOOL DIPLOMA -
Monterey High School
Lubbock, TX02.2019
TABC CERTIFICATION -
TABC
FOOD HANDLER CERTIFICATION -
Food Handler
Skills
- Time Management
- Excellent Communication
- Cash Handling
- Customer Service
- Inventory Management
- Health Compliance
- Adaptability
- Conflict Management
Certification
- TABC Certification, TABC
- Food Handler Certification, Food Handler
Languages
English
Timeline
Bartender
Premier Cinemas-TX
03.2024 - Current
Bartender/Server
Buffalo Wild Wings
12.2017 - 11.2023
HIGH SCHOOL DIPLOMA -
Monterey High School
TABC CERTIFICATION -
TABC
FOOD HANDLER CERTIFICATION -
Food Handler