Ashley Robinson
Archer,FL
Summary
Detail-oriented individual with a background in housekeeping and customer service. Skilled in health and safety compliance, time management, and effective communication. Aiming to leverage these strengths to enhance operational efficiency and guest satisfaction.
Overview
11
11
years of professional experience
Work History
Housekeeper
HCA Florida Hospital
08.2026 - Current
- Sanitized high-touch surfaces to ensure infection control standards.
- Maintained cleanliness and organization in patient rooms and common areas.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
- Assisted with laundry services, ensuring timely delivery of fresh linens.
Grocery Stocker
Walmart
12.2025 - 07.2026
- Stocked shelves efficiently to ensure product availability and organization.
- Operated inventory management systems to track stock levels and orders.
- Assisted customers in locating products, enhancing overall shopping experience.
Front Desk Agent
Best Western Hotel
03.2024 - 11.2025
- Managed guest check-ins and check-outs efficiently, ensuring smooth transitions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Implemented streamlined processes that reduced wait times during peak hours.
- Contributed to positive guest experiences by fostering a welcoming environment at the front desk.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered multi-line phone system and enthusiastically greeted callers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Administrative Assistant
Alachua Academy Youth Program
02.2022 - 01.2024
- Organized and maintained schedules for program staff and activities to enhance operational efficiency.
- Implemented filing systems to improve document retrieval speed and accuracy for administrative tasks.
- Developed training materials for new hires, facilitating smooth onboarding experiences within the organization.
- Maintained inventory of office supplies, ensuring resource availability while managing costs effectively.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Youth Care Worker
Alachua Academy Youth Program
06.2020 - 02.2022
- Facilitated daily activities and programs to promote social skills development among youth.
- Monitored behavior and provided support to ensure a safe environment for all participants.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Implemented behavioral management strategies to reduce incidents and improve overall program effectiveness.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Assisted youth with obtaining resources such as food, clothing and shelter.
Caregiver
Harbor Chase Senior Living
08.2015 - 05.2020
- Provided compassionate personal care to residents, ensuring comfort and dignity throughout daily activities.
- Assisted residents with mobility and transportation needs, promoting independence and safety within the facility.
- Monitored residents' health conditions, promptly reporting changes to nursing staff for timely interventions.
- Developed individualized care plans in collaboration with healthcare professionals to meet residents' specific needs.
Education
High School Diploma -
Williston High School
Williston, FLSkills
- Housekeeping
- Sanitation Practices
- Customer service
- Time Management
- Multitasking
- Organizational skills
- Microsoft Office
- Teamwork
- Leadership
- Communication
- Critical Thinking
Timeline
Housekeeper
HCA Florida Hospital
08.2026 - Current
Grocery Stocker
Walmart
12.2025 - 07.2026
Front Desk Agent
Best Western Hotel
03.2024 - 11.2025
Administrative Assistant
Alachua Academy Youth Program
02.2022 - 01.2024
Youth Care Worker
Alachua Academy Youth Program
06.2020 - 02.2022
Caregiver
Harbor Chase Senior Living
08.2015 - 05.2020
High School Diploma -
Williston High School