Ashley Rock
Philadelphia,PA
Summary
Innovative professional with a proven track record in developing and expanding social service programs. Skilled at identifying and addressing community needs, collaborating with stakeholders to achieve impactful outcomes. Excellent communication, problem-solving, and organizational skills enable seamless coordination and execution of initiatives. Trusted advisor consistently goes the extra mile to support organizations in achieving their goals and making a positive difference in the lives of individuals and communities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SPECIAL ADVISOR TO THE CHIEF PROGRAM OFFICER
PMHCC (DBHIDS)
Philadelphia, PA
06.2019 - Current
- Applied for and managed 32 city-wide grants and programs for housing, criminal justice, and supportive services for individuals with behavioral health diagnoses.
- Maintained and submitted monthly reports and invoices to funders.
- Ensured fiscal and programmatic compliance in coordination with multiple providers.
- Developed programs with substance use and mental health-related initiatives in partnership with multiple city department and providers, including budget development.
- Supervised a team that met or exceeded funder requirements FY19-FY24.
OPERATIONS MANAGER INTEGRATED CARE
Pathways to Housing PA
Philadelphia, PA
04.2018 - 06.2019
- Worked with the CEO and VP to identify strategic goals and initiatives and collaboratively expanded programming across the organization.
- Developed monthly, quarterly, and annual reports for internal and external use.
- Expanded Healthy Lifestyle initiative to ensure patients have access to wide range of preventative care.
- Expanded MAT program for individuals experiencing housing instability and substance use.
- Streamlined systems to ensure maximum patient care for both primary care and MAT patients.
- Supervised a team of 12 across 3 departments.
- Managed Integrated Care Clinic for high-needs participants.
QUALITY ASSURANCE COORDINATOR
Volunteers of America
Collingswood
09.2014 - 04.2018
- Served as Project Manager for LEAD Pre-booking Diversion Initiative.
- Engaged key stakeholders, community organizations, nonprofits, and the public sector in the development of initiatives.
- Researched and compiled data
- Chair of the CQI and Utilization Review Committee.
- Developed monthly, quarterly, and annual reports.
- Served as Medicaid Specialist.
- Served as Client Grievance point of contact.
- Served as the Food Service Director, responsible for the Child and Adult Care Food Program.
- Administered policy formulation and strategic planning.
- Represented agency in various professional, civic, and governmental organizations and meetings.
Education
MSW Management and Policy -
RUTGERS UNIVERSITY GRADUATE SCHOOL OF SOCIAL WORK
Camden, NJ01.2016
BA Political Science And History -
TEMPLE UNIVERSITY
Philadelphia, PA01.2008
Skills
- Management
- Reporting and Data coordination
- Project Management
- Conference and meeting monitoring
- Budget development and management
- Grant writing
- Creativity and innovation
- Stakeholder engagement
- Managing teams, managing organizations
- Strategic Planning
Certification
- DBHIDS/Temple University Project Management Certification
- ASAM Certification
- PA Office of Developmental Programs (ODP) Certified Investigator
- Network for Social Work Management (NSWM) Human Services Management Certificate
Timeline
SPECIAL ADVISOR TO THE CHIEF PROGRAM OFFICER
PMHCC (DBHIDS)
06.2019 - Current
OPERATIONS MANAGER INTEGRATED CARE
Pathways to Housing PA
04.2018 - 06.2019
QUALITY ASSURANCE COORDINATOR
Volunteers of America
09.2014 - 04.2018
MSW Management and Policy -
RUTGERS UNIVERSITY GRADUATE SCHOOL OF SOCIAL WORK
BA Political Science And History -
TEMPLE UNIVERSITY