Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Rocky

Westlake,OH

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Ice Cream and Chocolate Server

Malley's Chocolate
Bay Village, OH
05.2022 - 08.2023
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.

Education

High School Diploma -

Westlake High School
Westlake, OH
05-2023

Some College (No Degree) - Health Sciences

The Ohio State University
Columbus, OH

Skills

  • Positive and professional
  • Food safety understanding
  • Exceptional customer service
  • Strong Work Ethic
  • Cash Handling

Timeline

Ice Cream and Chocolate Server

Malley's Chocolate
05.2022 - 08.2023

High School Diploma -

Westlake High School

Some College (No Degree) - Health Sciences

The Ohio State University

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Ashley Rocky