Ashley Rodriguez
Oklahoma City,OK
Summary
Organized and dedicated Office Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant/Property Manager
Silva Inc.
09.2022 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Expedited invoice processing, ensuring accurate recording of financial transactions in accounting system.
- Administered operations to handle needs of more than 15 tenants across 15 property units.
- Enhanced tenant satisfaction by addressing maintenance and repair requests promptly and efficiently.
Administrative Technician III
Oklahoma State Bureau Of Investigation
05.2021 - 08.2022
- Proof Self-Defense Act Applications for eligibility and completeness
- Make initial contacts with applicants for missing information
- Research charges found on applications or background checks, whether it be finding disposition of charges identified and circumstances surrounding arrests and incidents that factor into eligibility determination.
Administrative Assistant
Oklahoma State Bureau of Investigation
09.2020 - 05.2021
- Answered to lobby phone and window inquiries
- Opened and posted mail on daily basis
- Scanned and imaged documents into Laserfiche
- Processed application returns and filed fingerprints for handgun license applicants
- Processed received documents from applicants and agencies
- Sent emails to agencies for background check requests.
Manager
Lane Bryant
09.2019 - 08.2020
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Controlled store inventory and reviewed cash handling and operations reports.
- Promoted to manager within two months of hire
Spanish and Computer Lab Teacher
Sacred Heart Catholic School
06.2019 - 05.2020
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Created lesson plans in accordance with state curriculum and school-wide standards
- Observed and evaluated students' performance, behavior, social development and physical health.
- Administered assessments to determine each student's specific educational and social needs.
Education
BA - Criminal Justice
University of Central Oklahoma
Edmond, OK2021
BS - Forensic Science
University of Central Oklahoma
Edmond, OK2021
Skills
- Customer Service
- Strong Communication and Interpersonal Skills
- Microsoft Office
- Document and File Management
- Strong Organizational Skills
- Expense Tracking
- Leadership and supervision
Timeline
Administrative Assistant/Property Manager
Silva Inc.
09.2022 - Current
Administrative Technician III
Oklahoma State Bureau Of Investigation
05.2021 - 08.2022
Administrative Assistant
Oklahoma State Bureau of Investigation
09.2020 - 05.2021
Manager
Lane Bryant
09.2019 - 08.2020
Spanish and Computer Lab Teacher
Sacred Heart Catholic School
06.2019 - 05.2020
BA - Criminal Justice
University of Central Oklahoma
BS - Forensic Science
University of Central Oklahoma