Ashley Rodriguez
Juneau,United States
Summary
Reliable Air Traffic Controller with exceptional two-year safety track record. Commended by leadership under severe pressure and superior critical thinking skills. Seeking an opportunity to advance within the Air Traffic Organization while improving skill set to contribute to the safety of the National Airspace System (NAS). The air traffic community harbors community, leadership, and safety; and strive to improve abilities through supporting roles. With ten years of experience in reports, data analyzing, and accuracy, I will contribute to the Administration's vision and mission.
Overview
14
14
years of professional experience
Work History
Air Traffic Control Specialist
Federal Aviation Administration
08.2022 - Current
- Provide services to aircraft through all stages of flight
- Interpolate weather and aeronautical data to equip pilots and the public with pertinent information
- Monitor and operate radio over 60 frequencies to administer local airport advisories, emergency services, special visual flight rules (SVFR) procedures, instrument flight rules (IFR) clearances, and more
- Filing and relaying information through Operational and Supportability Implementation System (OASIS) and Aeronautical Information System Replacement (AISR)
- Support the Air Traffic Organization with innovative, collaborative solutions to complex problems
- Compile, track, and analyze data ensuring policies and procedures are in compliance
- Identify and recommend improvements to systems and processes that encourages further understanding between internal and external entities so work is nondisruptive
- Exhibit leadership skills by maintaining knowledge of facility policies, and procedures, enabling the ability to resolve issues independently with expertise.
- Perform daily functions including maintaining and improving materials and resources required for ATC operations.
- Communicate between various stakeholders and establishing intra/inter relationships
- Collaborated with the coordinator and management of the Alaska Flight Service Training Academy and other entities to align all prerequisite training, enrollment and completion of training required for successful certification amongst the assigned Air Traffic Control Specialist in the Southeast Alaska Flight Service Facilities which entails thirty-three personnel
- Edited and rewrote operating guidance for Air Traffic Controllers and operation supervisors in accordance the organization and facility directives, orders, and Letters of Agreement (LOA)
- Complete Operational Skills Assessment (OSA) for facility quality control per the JO 7210.634 and was part of my facility External Compliance Verification (ECV) team as the union representative.
Claims Representative
Smile Center for Kids
03.2019 - 12.2020
- Analyzed financial reports daily for completeness, accuracy, and consistency
- Submitted financial and patient data daily and monthly of company statistics to internal workers and management through Microsoft Excel spreadsheets
- The data I collected consisted of company revenue, patients seen, and employee tasks completed
- Investigated claims and obtained relevant facts to determine coverage, loss, and liability
- Documented claim file activities in an accurate and timely manner
- Resolved claim issues promptly and followed up on outstanding issues
- Conferred and executed with technical and non-technical personnel to complete patient claims while staying in compliance with state regulations and applicable jurisdictions
- Collected and submitted daily financial data and patient statics to management including accounts receivable/payable, patient visits, and employee task completion.
- Completed insurance aging reports by contacting the insurance company for a status update on the claim
- Assisted in planning, administering, and monitoring all resources for the company to stay operational
- Reviewed patient charts to code correct procedures for claim submission daily
- Received and evaluated all payments for the entire office for accuracy and completeness
- Maintained patient records in regards to patient charts, demographics, and insurance information with federal and state regulations
- Composed and submitted any documentation and/or correspondence needed for the office and Doctors.
Operations Specialist
US Navy
07.2010 - 07.2014
- As a first-line supervisor, I performed and executed administrative operations for my unit consisting of twenty-three personnel
- Administrative duties included training prerequisites, certifications, and personnel files
- Overlooked training for the ship's Operations Department that provided training daily
- Training consisted of computer-based-instruction, out-of-agency, and ship operation-based
- Reviewed, evaluated, tracked, and reported employee training and certification to management periodically
- Guided and regulated fifteen personnel daily for the ship to maintain mission readiness
- Mission readiness translates to maintaining compliance with policies and procedures ensuring personnel are trained properly, and all administrative documentation is completed
- Composed and routed daily and situational correspondence to the regional operations department of the Navy
- Operated surveillance radars for air and amphibious operations
- Made up one third of the certified personnel on ship to complete flight operations
- Made recommendations to senior leadership based on strategic weapon control and navigation doctrines.
Education
Bachelor's degree - Business Administration
Strayer University
Juneau, AKSkills
- Critical thinking and problem solver
- Accuracy
- Integrity
- Diligent
- Analytical
- Quick Learner
Accomplishments
- Achieved a passing score for Facility External Compliance Verification by assisting with accuracy and efficiency within the Staff Support Specialist position.
- Used Microsoft Excel to develop budget formulation and tracking spreadsheets and obtained over $50,000 for accounts receivable.
- Received a Time Off Award for exceptional engagement and teamwork through administrative and operations assignments.
Job Related Training
- Staff Support Specialist Detail, 01/2024, 04/2024
- External Compliance Verification (ECV) Committee for Juneau Flight Service Station, 04/2024
- OJTI Introduction to JO 3120.4 Air Traffic Technical Training - FAA55049002
- Limited Aviation Weather Reporting Station Observer (LAWRS)- FAA60004715
- Controller-in-Charge (CIC) - FAA57060002
- Alaska Flight Service Training - FAA55256001
- Air Traffic Basics Training (ATBT) - FAA50143
Affiliations
NATCA - OSHA Representative
Timeline
Air Traffic Control Specialist
Federal Aviation Administration
08.2022 - Current
Claims Representative
Smile Center for Kids
03.2019 - 12.2020
Operations Specialist
US Navy
07.2010 - 07.2014
Bachelor's degree - Business Administration
Strayer University
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