Ashley Rodriguez
Lake Jackson
Summary
Detail-oriented Delivery Specialist with proven expertise in managing delivery operations and enhancing customer experiences. Skilled in problem-solving and inventory management, committed to ensuring timely and accurate deliveries.
Overview
9
9
years of professional experience
Work History
Delivery Specialist
Spark
Lake Jackson
03.2024 - Current
- Monitored package locations and delivery progress using tracking software to enhance delivery reliability.
- Performed vehicle inspections to ensure adherence to safety and compliance standards, contributing to safe operations.
- Managed daily delivery operations to ensure timely and accurate deliveries of goods.
- Accurately processed orders according to customer requirements, ensuring high levels of customer satisfaction.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Utilized GPS systems to plan optimal routes for drivers while minimizing fuel consumption.
- Loaded and unloaded vehicles at distribution center and delivery address.
Retail Merchandiser
Mondelez International
Lake Jackson
06.2021 - 03.2024
- Monitored stock and replenished items to maintain optimal inventory levels.
- Set up promotional displays to increase brand awareness and drive sales.
- Communicated with store management to address merchandising issues and improve execution.
- Utilized planograms to arrange products according to brand specifications and marketing goals.
- Displayed promotional materials, including signs and banners, to attract customer attention.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
- Utilized mobile technology for tracking sales and inventory in store.
Drive Thru Cashier/Grill Cook
Panda Express
Lake Jackson
11.2018 - 06.2020
- Provided exceptional customer service in a fast-paced drive-thru environment.
- Maintained cleanliness and organization of the drive-thru area consistently.
- Managed food safety practices and adhered to health regulations diligently.
- Worked nights, weekends, and holidays while maintaining calm, pleasant demeanor to enhance customer experience.
- Maintained cleanliness and hygiene of kitchen areas during downtime to ensure a safe environment for staff and customers.
- Prepared and grilled various meats according to company recipes and standards.
- Coordinated with kitchen staff to ensure timely meal preparation and service, supporting efficient operations.
Drive thru Cashier
Sonic
Freeport
03.2017 - 10.2018
- Processed customer orders at drive-thru window, ensuring timely service and customer satisfaction.
- Handled cash transactions with precision, maintaining security and accuracy in all exchanges.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Counted cash in cashier drawers, confirming balance and accuracy for end-of-shift reconciliation.
- Utilized computer system to track sales data for daily reports.
Education
High School Diploma -
Brazosport High School
Freeport, TX06-2016
Skills
- Delivery operations
- Route optimization
- Order processing
- Package tracking
- Safety compliance
- Inventory management
Timeline
Delivery Specialist
Spark
03.2024 - Current
Retail Merchandiser
Mondelez International
06.2021 - 03.2024
Drive Thru Cashier/Grill Cook
Panda Express
11.2018 - 06.2020
Drive thru Cashier
Sonic
03.2017 - 10.2018
High School Diploma -
Brazosport High School