Ashley Rogers

• Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
• Prepared new patient files and updated existing records with new personal, insurance and medical information.
• Handled telephone and in-person requests for assistance from new and established dental practice patients.
• Answered and managed multiple incoming calls and emails.
• Collected payments from patients and arranged payment schedules.
• Coordinated office schedules for new patients, diagnostic assessments and procedures.
• Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
• Established team priorities, maintained schedules and monitored performance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Improved team morale and reduced turnover through regular training sessions and team-building activities.
• Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
• Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
• Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.

• Answered and managed incoming calls and emails.
• Verified, updated and entered patient information into system
• Collected payments from patients and arranged payment schedules.
• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated
• Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
• Protected patients by sterilizing instruments and equipment between every consultation.

Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.

• Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, and sealants.
• Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Selected and prepared tools used for procedures by sanitizing and arranging.
• Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
• Answered and managed incoming calls and emails.
• Verified, updated and entered patient information into system.
• Collected payments from patients and arranged payment schedules.
• Maintained master calendar and scheduled new appointments based on provider availability.
• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.

• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, extractions and endodontics.
• Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Built loyal patient following and retained several return patients by providing empathetic and caring service.
• Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
• Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
• Entered patient data into dental records system using Eaglesoft and observed all confidentiality rules to maintain patient privacy.
• Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
• Protected patients by sterilizing instruments and equipment between every consultation.
• Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
• Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
• Scheduled cleanings and dental appointments for patients using Eaglesoft.
• Laid out dental instruments and equipment before procedures.
• Created bitewing, panoramic and periapical X-ray images for dentist to review.
• Selected and prepared tools used for procedures by sanitizing and arranging.

• Documented dental care services by charting in patient records.
• Prepared patients for dental treatments by welcoming, comforting, and draping patients.
• Provided dental materials for dentist by selecting, mixing and placing materials on instruments and in patient's mouth.
• Followed up with patients after procedures for proper pain management.
• Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Broke down and set up equipment and sanitized various dental tools.
• Laid out dental instruments and equipment before procedures.
• Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
• Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
• Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.