Ashley Romero
Albuquerque,NM
Summary
Hardworking Cleaning professional bringing 4 years of experience in custodial settings. Self-motivated and efficient with ability to handle all facets of facility cleaning. Accustomed to enforcing proper use of hazardous chemicals. Housekeeper focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be an integral team member.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Remson Deliveries
10.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Custodian
APS
08.2022 - 09.2023
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
Dispatch
Advance Onsite Protection
08.2021 - 08.2022
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Tracked changes in computer system to keep records current and accurate.
- Kept detailed and updated records of calls in physical and electronic databases.
- Answered customer requests with information about product availability, shipping information and status updates.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
- Monitored changes in delivery schedule and communicated changes to customer
Personal Caregiver
Palco
03.2018 - 08.2022
- Assisted clients in maintaining independence through consistent support and encouragement.
- Enhanced quality of life for clients by facilitating social activities and outings designed to engage and stimulate.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
- Collaborated with family members to ensure effective communication regarding the care plan and any necessary adjustments.
- Provided emotional support for clients during difficult times, fostering trust and strong rapport.
KAFB Supervisor
LifeRoots
03.2016 - 08.2019
- Promoted efficient inventory practices among team members
- Recruited and selected well-qualified employees to fill vacancies
- Prepared and submitted accident and injury reports
- Assigned job duties and monitored performance against objectives
- Used Microsoft and Excel to work closely with clients and design project scopes, budgets and necessary plans
- Maintained tools and equipment to foster safe and consistent operation
- Managed supply inventory and assigned replenishment to team members
- Monitored over 30 workers to complete projects on-time and under budget with both client and employee satisfaction
- Supervised team member performance to meet client deadlines and requirements
Direct Care Staff
Providance
07.2015 - 03.2016
- Helped patients move in and out of beds, baths, wheelchairs and automobiles
- Administered medication as directed by physician
- Developed rapport to create safe and trusting environment for care
- Worked to improve and enhance patient lives through effective and compassionate care
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures
- Assisted disabled clients in any way necessary to facilitate independence and well-being
- Supervised daily activities and provided assistance when needed
- Maintained clean, safe and well-organized patient environment
- Monitored progress and documented any patient health status changes to keep healthcare team updated
Education
High School Diploma -
Estancia High School
Estancia, NM05.2008
Some College (No Degree) - Criminal Justice
CNM
Albuquerque, NMSkills
- Housekeeping
- Vacuuming and sweeping
- Window cleaning
- Detail-oriented
- Floor scrubber machines
- Inventory purchasing
- Safety incident reporting
- Budget management
- Employee evaluations
- Process improvements
- Employee training
- Deadline management
- Workflow scheduling
- Equipment repairs
- Equipment maintenance
- Driving commercial vehicles
Timeline
Delivery Driver
Remson Deliveries
10.2023 - Current
Custodian
APS
08.2022 - 09.2023
Dispatch
Advance Onsite Protection
08.2021 - 08.2022
Personal Caregiver
Palco
03.2018 - 08.2022
KAFB Supervisor
LifeRoots
03.2016 - 08.2019
Direct Care Staff
Providance
07.2015 - 03.2016
High School Diploma -
Estancia High School
Some College (No Degree) - Criminal Justice
CNM
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