Ashley Rood

• Provided exceptional customer service, managed transactions accurately, and maintained a tidy register area.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Managed POS system, ensured accurate orders, addressed customer complaints, and maintained a clean work area.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Handled calls, managed agendas, prepared correspondence, updated contact information, order and receive mechanical parts and maintained office supplies efficiently.
• Collaborated with management to achieve store-specific sales goals, maximizing revenue potential.
• Addressed customer complaints professionally, working towards quick resolutions that met their needs.
• Balanced multiple tasks simultaneously during busy periods, demonstrating strong organizational abilities.
• Participated in regular inventory counts, helping to ensure accuracy in tracking stock levels.

• Processed payments, resolved customer issues, restocked inventory, ensured store compliance, and maintained store security.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.

• Managed parts sales, assisted technicians, maintained displays, organized inventory, and reported inventory issues promptly.
• Coordinated seamless interactions between sales associates and back-office staff for streamlined operations.
• Resolved customer complaints professionally, turning negative experiences into positive outcomes.
• Streamlined inventory management with diligent stock monitoring, replenishment, and organization.
• Maintained a clean and visually appealing sales floor, contributing to an inviting shopping environment.
• Handled cash transactions accurately; reconciled daily till balances to maintain financial integrity within the store.

Reason for leaving: Promotion

• Collaborated with multidisciplinary teams to create comprehensive care plans, addressing clients'' mental health, social, and emotional needs.
• Established strong professional relationships with community partners, ensuring seamless referrals and access to appropriate resources for clients in need.
• Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
• Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
• Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
• Maintained accurate documentation following each client interaction, ensuring continuity of care while upholding ethical standards set forth by regulatory bodies.
• Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
• Participated in relevant professional development opportunities to stay current with industry trends and enhance knowledge base as a Crisis Counselor.

Reason for Leaving: The role was concluded following the termination of federal grant funding.

• Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
• Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.

Reason for leaving: The role was concluded following the termination of federal grant funding.

• Collaborated with multidisciplinary teams to create comprehensive care plans, addressing clients'' mental health, social, and emotional needs.
• Established strong professional relationships with community partners, ensuring seamless referrals and access to appropriate resources for clients in need.
• Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
• Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
• Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
• Maintained accurate documentation following each client interaction, ensuring continuity of care while upholding ethical standards set forth by regulatory bodies.
• Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
• Participated in relevant professional development opportunities to stay current with industry trends and enhance knowledge base as a Crisis Counselor.