Ashley Rosado
Linden,NJ
Summary
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking a position in which my customer service skills and full range motor skills will be fully utilized to greater office efficiency and productivity.
Overview
8
8
years of professional experience
Work History
Production Clerk
Remarkable Foods LLC.
08.2022 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Billing Clerk / Data Entry Clerk
Guaranteed Subpoena Service
07.2017 - 02.2020
- Billed law firms
- Processed invoice payments and recorded information in account database
- Performed data import, scanning or manual keying processes to verify invoice accuracy
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer
- Engaged actively with callers, confirming or clarifying information and diffusing anger
- Communicated messages and documents between courts and attorneys
Physical Therapy Aide
Prime Health Physical Therapy
08.2017 - 07.2018
- Assist therapist and patients with all activities
- Maintained office and therapy equipment by cleaning and making minor repairs
- Worked as part of team to execute proper care of body mechanics and safety of patient
- Kept detailed records of patient physical therapy treatments and improvements
- Instructed patients in safe and effective use of weights, pulleys, inclined surfaces and various equipment for given treatments to reduce injury
- Positioned and secured patients onto therapy equipment to facilitate smooth and safe treatments.
DOCTORS ASSISTANT /CUSTOMER SERVICE REPRESENTATIVE
Allergy & Immunology Center
01.2015 - 07.2015
- Assisted Doctors
- Delivered translation services to clients
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Documented and managed patient information in computer system
- Scheduled and confirmed patient appointments with patients and healthcare professionals
- Provided helpful assistance by anticipating and responding to needs of patients and family members
- Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
Skills
- Excellent customer service skills
- Attention to detail
- Verbal & Written Communication
- Planning and Organizing
- Reliability
- Support services
- Data confidentiality
- Time management
- Adaptability
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Production Clerk
Remarkable Foods LLC.
08.2022 - Current
Physical Therapy Aide
Prime Health Physical Therapy
08.2017 - 07.2018
Billing Clerk / Data Entry Clerk
Guaranteed Subpoena Service
07.2017 - 02.2020
DOCTORS ASSISTANT /CUSTOMER SERVICE REPRESENTATIVE
Allergy & Immunology Center
01.2015 - 07.2015
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