ASHLEY ROSSINO

• Train and develop new sales team associates in products, selling techniques, and company procedures
• Restock supplies and place purchase orders to maintain adequate stock levels.
• Organize racks and shelves to maintain the stores visual appearance, engage customers and promote specific merchandise
• Oversee office inventory activities, including ordering and requisitions, stocking and shipment receiving
• Sort and distribute office mail and record incoming shipments for corporate records.
• Develop and update spreadsheets and databases to track, analyze and report on performance and sales data.
• Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Execute record filing system to improve document organization and management.

• Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Execute record filing system to improve document organization and management.
• Schedule office meetings and client appointments for staff teams.
• Sort and distribute office mail and recorded incoming shipments for corporate records.
• Develop and update spreadsheets and databases to track, analyze and report on performance and sales data.
• Organize weekly staff meetings and log minutes for corporate records.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Advised clients on proper home-care regimens.
• Discussed procedures and treatment options with clients.
• Informed guests of appropriate products available to increase retail sales.
• Resolved customer complaints and facilitated conflict resolutions.
• Handled busy schedules and stayed on top of key deadlines.
• Carried out day-day-day duties accurately and efficiently.
• Maintained clean and sanitary workspace.
• Increased salon revenue through upselling at-home products and providing excellent care.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Observed participants and provided corrective measures for skill improvement.
• Arranged linens and table settings according to seating plan and event theme.
• Provided friendly, courteous service to create memorable moments for guests.
• Monitored participant workflow and behaviors throughout training process.

• Honor Roll

• Extracurricular Activities: Dance Team

Extracurricular Activities: Dance Team