Ashley Rota
Milford
Summary
Office manager with extensive experience in managing essential functions in dynamic business environments. Proven ability to enhance productivity, efficiency, and service quality across multiple offices. Strong organizational skills with a focus on task prioritization and deadline management.
Overview
10
10
years of professional experience
Work History
Office Manager
Facility and Construction Services
Old Town
2018.12 - Current
- Process payroll for employees using automated payroll systems and software, including certified payrolls.
- Managed employee documentation and compliance during the onboarding phase.
- Track employee vacation, Maine paid time off, and sick days.
- Managed audit documentation to maintain thorough records of assessments.
- Preformed audits for insurance/Workers' Comp.
- Managed Certificates of Insurance.
- Oversaw daily accounts payable and accounts receivable operations to maintain accurate financial records. Including writing checks and deposits.
- Prepared and issued invoices.
- Bookkeeping with QuickBooks.
- Handled work related injuries
HR Assistant
Securitas Security Services USA - Bonny Staffing
Bangor
2018.09 - 2018.12
- Conducted structured interviews to gather candidate information and assess qualifications.
- Developed interview guides to ensure consistent evaluation across diverse candidate pools.
- Collaborated with hiring managers to understand job requirements and team needs.
- Evaluated candidate responses to identify alignment with organizational culture and values.
- Performed administrative tasks including filing, data entry, and recordkeeping.
Office Manager
Paceline Collision Center
Killeen
2018.05 - 2018.09
- Facilitated onboarding processes for new hires across various departments.
- Interviewed and hired new employees.
- Customer service.
- Accounts payable/receivable
- Ordered supplies.
- Customer Service
- Handled customer disputes.
- Documentation of vehicle damage to insurance companies.
- Developed comprehensive reports summarizing monthly financial performance for regional managers.
Office Manager
Caliber Collision
Fort Worth
2017.07 - 2018.05
- Held Weekly Motivation Meetings.
- Worked with Manager Store manager with employee evaluations
- Managed daily operations of collision repair center for efficient workflow.
- Facilitated onboarding processes for new hires across various departments.
- Handled all location events.
- Handled reports for profit sharing.
- Kept track of estimators' bonuses.
- Interviewed and hired new employees.
- Customer service.
- Accounts payable/receivable
- Ordered supplies.
- Customer Service
- Handled customer disputes.
- Documentation of vehicle damage to insurance companies.
- Developed comprehensive reports summarizing monthly financial performance for regional managers.
- Managed vendor relationships and negotiated service agreements for cost-effectiveness.
- Pursued aged payments from customers and insurance providers.
- Oversaw financial performance of the Collision Center, setting budgets and monitoring expenses.
- Reviewed invoices from suppliers before authorizing payments.
- Managed daily operations of the Collision Center, including scheduling appointments and allocating resources.
Office Manager
Paceline Collision Center
Killeen
2015.06 - 2017.07
- Facilitated onboarding processes for new hires across various departments.
- Interviewed and hired new employees.
- Customer service.
- Accounts payable/receivable
- Ordered supplies.
- Customer Service
- Handled customer disputes.
- Documentation of vehicle damage to insurance companies.
- Developed comprehensive reports summarizing monthly financial performance for regional managers.
Skills
- Payroll administration
- QuickBooks
- Compliance management
- Financial reporting
- Onboarding processes
- Vendor management
Timeline
Office Manager
Facility and Construction Services
2018.12 - Current
HR Assistant
Securitas Security Services USA - Bonny Staffing
2018.09 - 2018.12
Office Manager
Paceline Collision Center
2018.05 - 2018.09
Office Manager
Caliber Collision
2017.07 - 2018.05
Office Manager
Paceline Collision Center
2015.06 - 2017.07