ASHLEY ROULETTE
DEVILS LAKE,United States
Summary
Experienced in substance and alcohol abuse with a strong foundation in community health initiatives. Expertise in developing and executing health education programs to enhance wellness and prevent diseases among diverse populations. Consistently demonstrated skills in building solid relationships and effectively communicating health information to community members throughout my career.
As community health practitioner, adept at fostering health awareness and providing vital healthcare support within underserved communities. Proven track record of collaborating with healthcare providers and community organizations to address public health concerns. Known for adaptability and reliability, focusing on teamwork and positive health outcomes.
Experienced with community outreach and public health education, providing vital support to improve community well-being. Utilizes strong communication and interpersonal skills to engage and educate diverse populations. Knowledge of local healthcare resources and systems ensures comprehensive and accessible health services for all community members.
Professional with solid background in community health and wellness. Demonstrates strong ability to engage with diverse populations, provide education, and support health initiatives. Skilled in team collaboration, adaptable to changing needs, and consistently achieves impactful outcomes. Known for effective communication, problem-solving, and empathy in delivering patient-centered care.
Dedicated healthcare professional adept at coordinating training, paperwork, and specific community-based resources. Exceptional communication and planning abilities with an organized and thorough nature.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Compassionate Community Health Worker experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Community Health Worker (CHW)
Common Spirit
10.2023 - Current
- Promote health within a community by assisting individuals to adopt healthy behaviors
- Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies
- Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health
- May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings
- May collect data to help identify community health needs
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Led outreach activities to target specific demographics and promote health initiatives.
- Collaborated with external organizations to coordinate health and social services.
- Coordinated immunization clinics in collaboration with local public health departments, increasing vaccination rates among vulnerable populations.
- Targeted specific community groups with wellness and disease management information.
- Collected data on program effectiveness, utilizing findings to continuously improve service provision and meet community needs.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Improved community health by conducting assessments, identifying needs, and developing intervention plans.
- Facilitated health screenings with follow-up care to target specific issues.
- Implemented evidence-based practices in health promotion activities, leading to improved overall community wellness.
- Reduced hospital readmissions by collaborating with multidisciplinary teams to provide comprehensive care plans for patients.
- Facilitated group sessions on various health topics, empowering participants with knowledge and tools for healthier living.
- Developed and maintained relationships with community partners to build program scope.
- Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
- Collaborated with healthcare providers to ensure comprehensive care coordination for patients transitioning between settings.
- Explained required eligibility applications to patients and helped complete applications for services.
- Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options and connecting them with appropriate providers or agencies.
- Monitored and documented participants' progress toward individualized health goals.
- Helped vulnerable individuals navigate complex healthcare system.
- Mediated communication between healthcare providers and clients, facilitating better understanding of medical information and treatment plans.
- Strengthened relationships with local organizations, fostering partnerships to address pressing community health issues.
- Developed educational materials tailored to specific population needs, ensuring clarity and relevance for maximum impact on public health initiatives.
- Set up community health education and promotion programs to reduce chronic conditions.
- Created and distributed health-related education materials to improve program awareness.
- Monitored health trends and outbreaks in community, contributing to timely and effective public health responses.
- Streamlined referral processes to community resources, reducing wait times for clients in need of specialized services.
- Advocated for patients' rights and access to healthcare services, enhancing patient satisfaction and trust in health care systems.
- Enhanced access to mental health services by establishing community-based mental health outreach program.
- Conducted home visits for elderly and disabled clients to monitor health status and ensure adherence to prescribed treatment plans.
- Implemented health promotion activities targeting at-risk youth, leading to increased knowledge and healthier lifestyle choices.
- Increased vaccination rates in underserved areas with targeted outreach campaigns and mobile vaccination units.
- Organized health fairs and screenings, increasing early detection of chronic conditions and connecting individuals with treatment options.
- Reduced hospital readmission rates by providing comprehensive post-discharge support and follow-up care.
- Provided crisis intervention services to individuals experiencing mental health emergencies, connecting them with appropriate care resources.
- Collaborated with public health officials to develop emergency response plans for public health crises.
- Facilitated addiction recovery groups, supporting participants in achieving and maintaining sobriety.
- Supported families in navigating healthcare systems, improving their ability to obtain necessary medical care and social services.
- Developed partnerships with local schools to implement nutrition and physical activity programs, improving overall student health.
- Delivered culturally sensitive health education, addressing barriers to healthcare access and promoting inclusivity in health initiatives.
- Enhanced community health awareness by organizing and leading informative workshops on preventive care and healthy living practices.
- Conducted surveys and collected data on community health needs to inform and tailor public health initiatives.
- Collaborated with local organizations to expand health services and resources.
- Participated in health promotion campaigns to raise awareness of health issues.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Engaged clients in health-related activities to enhance overall well-being.
- Developed and implemented training classes to educate team members and community residents.
- Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse, and other community health concerns.
Facilities Executive Administrative Assistant
Spirit Lake Casino & Resort
11.2022 - 08.2023
- Time sheets for 73 employees, data input, supervisor, billing, reqs., etc
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Scheduled appointments and handled calenders for senior leadership.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Organized and updated schedules for executives.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Implemented updated policies and practices for organization and monitored effect.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Coordinated staff training programs, improving overall efficiency within the company through skill development.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Increased productivity with the implementation of digital tools for document management and collaboration.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Updated and maintained confidential databases and records.
- Coordinated events and worked on ad hoc projects.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Volunteered to help with special projects of varying degrees of complexity.
- Took notes and dictation at meetings.
- Created and managed office systems to efficiently deal with documentation.
- Screened personal and business calls and directed to appropriate party.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Wrote reports, executive summaries and newsletters.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Led staff and vendors in providing high level of service for owner and guests.
Elder Protection Coordinator
Spirit Lake Senior Services Elder Protection Program
01.2022 - 10.2022
- Increase community awareness of elder abuse issues through meetings, gatherings, social media, and presentations
- Develop on-call crisis management services for victims of elder abuse by working in collaboration with agencies and organizations that provide services to victims of elder abuse
- Maintain up-to-date records on elders contact information, identify needs, and services through the coordination of services with partnering agencies
- Provide referrals to available resources including medical services, counseling, law enforcement, restraining orders, legal services, and temporary housing for displaced individuals
- Assist clients with preparation of forms, such as requests for protective orders and application for services, including conservatorship if needed
- Organize semi-annual meetings for tribal and partnering services providers, staff, elders, and families to provide culturally competent education on elder abuse, victim rights, laws, and available resources
- Coordinate with other members of the Tribal Justice Advisory Board to better meet the needs of victims of crimes against elders
- Assist with coordinating the Elders Community Needs Assessment
- Collect data and analyze, prepare, and distribute monthly program activity reports, including quarterly data reports addressing the stated performance measures in the grant, collaborate with academics and consultants to assist with collecting qualitative and quantitative evaluation, and distribute year-end process evaluation
- Prepare written and verbal reports for the tribal council noting the clients' needs in relation to the violence committed, services provided, and assessing the effectiveness of services delivery methods
- Recruitment and training of volunteers
- Consistently follow all clients confidentiality policies and HIPAA Regulations
- All other duties related to the program outcomes as assigned
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Played key role in rebranding efforts, coordinating between design teams and marketing to ensure cohesive and impactful launch.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Conducted comprehensive market research to inform strategic planning.
- Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
- Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
- Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Conducted comprehensive market research to inform strategic planning, leading to more targeted and effective project initiatives.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Kept high average of performance evaluations.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Monitored front areas so that questions could be promptly addressed.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Interceded between employees during arguments and diffused tense situations.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Completed bi-weekly payroll for 3 employees.
Educational Training Coordinator
First Nation Women's Alliance
03.2017 - 10.2021
- Establish and maintain relationships with Tribes and local advocacy agencies involved in conducting project goals
- Provide technical assistance to tribal community partners necessary to meet project goals in a timely manner
- Maintain documentation of progress and complete required reports
- Maintain relationships with contractors providing training and specialized technical assistance relating to projects, when necessary create contracts, memorandum of understanding for agencies and entities engaged with local programs or FNWA
- Provide planning and logistical support for meetings, trainings, and presentations relating to the projects
- Work to educate and train programs, communities, and any other entity on the harsh realities and relevant current issues relating to Native women and families that are victims of domestic violence, sexual assault, trafficking, and stalking
- Work with any agency that will enhance our efforts to complete goals and objectives as part of the community response approach work to build and or create strong systemic policies and procedures that will increase safety of Native women and children affected by domestic violence, sexual assault, trafficking, and stalking
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.
- Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
- Led cross-functional teams comprised of subject matter experts to create collaborative solutions addressing complex organizational challenges through targeted skills development efforts.
- Partnered with external vendors to source specialized training content or services when required by organizational needs or strategic priorities.
- Championed a performance-driven culture by aligning training initiatives with key performance indicators and individual development plans.
- Cultivated strong relationships with stakeholders at all levels of the organization, fostering trust and collaboration in support of shared learning objectives.
- Increased employee retention rates through targeted training interventions and career development opportunities.
- Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
- Spearheaded internal certification programs that increased staff competencies in key areas such as project management or leadership skills.
- Implemented mentorship program within training sessions to foster peer-to-peer learning and support.
- Enhanced onboarding experience for new hires with structured training program that accelerated their time to productivity.
- Facilitated cross-departmental training sessions to promote better understanding of interdepartmental roles and improve collaboration.
- Collaborated with HR to align training initiatives with overall talent development strategies, supporting career progression paths.
- Tailored training methods to suit remote work environments, enhancing participation and knowledge retention among virtual teams.
- Streamlined certification process for industry-specific training, reducing time to certification for participants.
- Developed comprehensive training programs for new software rollouts, leading to smoother transitions and reduced downtime.
- Streamlined training logistics, from scheduling to resource allocation, ensuring efficient use of time and materials.
- Increased training session attendance, actively promoting sessions through engaging communications and scheduling flexibility.
- Achieved significant improvements in employee performance metrics by identifying skill gaps and delivering targeted training programs.
- Pioneered use of interactive technology in training sessions, such as AR/VR, to create immersive learning experiences.
- Improved knowledge retention by incorporating case studies and real-life scenarios into training sessions, making learning more relatable.
- Improved training outcomes with introduction of competency-based assessments, ensuring that training objectives were met.
- Led transition to blended learning approach, combining online self-study with in-person sessions, to accommodate diverse learning preferences.
- Conducted regular training needs analyses across departments, ensuring that all training initiatives were aligned with business objectives.
- Reduced training costs by negotiating with external vendors for high-quality, cost-effective training materials and resources.
- Enhanced employee engagement and learning retention by designing and implementing interactive training modules tailored to diverse learning styles.
- Fostered culture of continuous improvement by soliciting and incorporating feedback from training participants into future sessions.
- Coordinated with subject matter experts to ensure training content was accurate, relevant, and up-to-date, improving course effectiveness.
- Adapted training content for global audience, considering cultural differences and language barriers to ensure inclusivity and effectiveness.
- Trained and mentored 7 new personnel hired to fulfill various roles.
- Provided coaching and mentoring to employees.
- Facilitated virtual, in-person and blended learning sessions.
- Developed and implemented successful onboarding program.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Developed lesson plans, instructional materials and written practice tests for IPV and Repeat Offender training courses.
- Developed job-specific competencies and performance standards.
- Built and maintained professional relationships with vendors and suppliers.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Analyzed and evaluated training effectiveness and program outcomes.
- Designed and delivered web-based, self-directed learning materials.
- Established and maintained quality control standards.
- Wrote training manuals for ND Judicial System employees and Tribal Judicial positions according to strict company guidelines and ND Century Code protocols.
- Worked with vendors to customize courseware to accommodate business needs.
- Created and oversaw training programs for operations.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
- Used Canva to design training for National events and increase company retention and productivity rates per Tribal Coalition.
Foster Care Developer
Spirit Lake Tribal Social Services
02.2015 - 02.2017
- Promote the need for foster care homes
- Work with MIS and Human Resources on website production
- Complete Background Checks on potential foster parents
- Retain, renew and recruit foster homes
- Complete all Homestudies
- Work with other agencies to setup or provide training
- Develop Foster Care Coalition for Spirit Lake Tribal Social Services
- Participate in the Drug Addictive Infant Committee, Child Protection Team and other committees
- Complete pre-adoptive homes studies
- Assist other counties in homestudies needed for placements
- Attend and present at conferences with Casey Family, ICWA and any other
- Assist in emergency placements or removals of BIA and other counties
- Obtain proper paperwork in such cases
- Host Share and Support Groups for Foster Parents
- Conduct and setup First Aid, CPR, AED and Fire Safety Trainings
- Assist with transition and transfer of BIA to SLTSS meetings
- Oversee Emergency group home placements
- Assist with intake process
- Create promotional tools and items for recruitment and retention
- Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
- Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
- Conducted thorough code reviews to ensure adherence to coding standards and best practices.
- Updated old code bases to modern development standards, improving functionality.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Designed customized solutions for proposals to licensed foster care homes.
- Corrected, modified and upgraded formats to improve performance.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Tested functional compliance of company products.
- Proved successful working within tight deadlines and a fast-paced environment.
Family Preservation Worker
Spirit Lake Tribal Social Services
12.2013 - 02.2015
- Assisted clients in accessing financial assistance programs, reducing economic stressors impacting family functioning.
- Developed individualized service plans to address specific family needs, resulting in better outcomes for families.
- Maintained accurate records of client interactions and submitted timely reports to supervisors for ongoing review and feedback.
- Supported parents in developing healthy coping skills and stress management techniques, improving overall mental wellbeing within the household.
- Educated parents on effective parenting strategies, fostering increased confidence and competence in their roles as caregivers.
- Empowered families to take ownership of their growth process by involving them in decision-making and goal-setting activities.
- Conducted home visits to assess living conditions and identify areas where additional assistance was needed.
- Improved child safety through diligent assessments and effective intervention strategies.
- Demonstrated sensitivity to diverse cultural backgrounds, ensuring that services were delivered in a respectful and inclusive manner.
- Monitored client progress closely through regular evaluations, adjusting service plans as necessary to achieve optimal results.
- Collaborated with community resources to ensure the provision of essential services for at-risk families.
- Promoted self-sufficiency by connecting clients with education, employment, and housing opportunities within their communities.
- Participated in professional development opportunities to stay informed about best practices within the field of family preservation work.
- Advocated on behalf of families during court proceedings, ensuring fair representation of their needs and interests.
- Coordinated with multidisciplinary teams to maximize the effectiveness of interventions for struggling families.
- Strengthened parent-child relationships by facilitating interactive workshops and family bonding activities.
- Provided crisis intervention support for families experiencing immediate challenges, promoting safety and stability in the home environment.
- Enhanced family stability by providing comprehensive support and case management services.
- Served as a liaison between clients and other service providers, fostering strong collaborative relationships that benefited all parties involved.
- Monitored progress and documented patient health status changes to keep care team updated.
- Promoted community integration by providing extensive physical, emotional and social support.
- Visited home environments to help clients develop comprehensive life, technical, and job skills.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Introduced students to concepts in algebra and reading to encourage recall of educational content.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Developed and implemented strategies to reduce and prevent family conflict.
- Developed and implemented programs to support children's mental health and well-being.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Lead individualized and group counseling sessions with children and families.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Managed caseloads efficiently, maintaining regular contact with families while adhering to documentation requirements.
Residential Tech Aide
Crisis Residential Unit
05.2012 - 01.2014
- Complete progress notes
- Med administration
- Observing clients
- Cooking
- Cleaning
- Administer drug and alcohol testing
- Complete vitals
- Participate with intake process
Certified Nursing Assistant
Good Samaritain
12.2007 - 05.2008
- Assist with showering of residents
- Feeding
- Toileting
- Grooming
- Talking with them
- Stocking products, such as, pads, briefs, soakers, and so forth
- Clean up the rooms and tidy them up
- Care for the amount of residents you get assigned for that day
- I have worked the day shift, evening, and nights
Education
Associate of Science - Social Work
University of North Dakota
Grand Forks, NDHigh school diploma -
Four Winds Community High School
Fort Totten, NDCommunity Health Advocate -
Lake Area Technical College
Watertown, SD05.2024
Certification -
National Human Trafficking Task Force
San Francisco, CA10.2019
Tribal Court Legal Advocate -
University of Wisconsin Law School
Madison, WI08.2018
Associate of Arts - Business Administration And Management
Cankdeska Cikana Community College
Fort Totten, ND05-2006
Skills
- Organized and detail oriented
- Schedule management
- Health education
- HIPAA guidelines
- Referral coordination
- Training skills
- Report preparation
- Substance abuse prevention
- Data collection
- Community education
- Relationship building
- Maintaining updated records
Certification
- Home Health Aide (HHA) Certification
- Microsoft Office Specialist (MOS) Certification
- Six Sigma Certification
- ND Driver's License
- Cisco Certified Network Associate (CCNA)
- Certified Information Systems Security Professional (CISSP)
- OSHA Certified
- Certified Data Professional (CDP)
- Motivational Interviewing Certificate Program – Motivational Interviewing Network of Trainers.
- Tobacco Treatment Specialist Certification (TTS) – Council for Tobacco Treatment Training Programs.
- Community Health Worker Certificate– Various State Departments of Public Health or Community Colleges.
- Introduction to Substance Abuse Prevention: Understanding the Basic (Pre-SAPST Course)
Timeline
Community Health Worker (CHW)
Common Spirit
10.2023 - Current
Facilities Executive Administrative Assistant
Spirit Lake Casino & Resort
11.2022 - 08.2023
Elder Protection Coordinator
Spirit Lake Senior Services Elder Protection Program
01.2022 - 10.2022
Educational Training Coordinator
First Nation Women's Alliance
03.2017 - 10.2021
Foster Care Developer
Spirit Lake Tribal Social Services
02.2015 - 02.2017
Family Preservation Worker
Spirit Lake Tribal Social Services
12.2013 - 02.2015
Residential Tech Aide
Crisis Residential Unit
05.2012 - 01.2014
Certified Nursing Assistant
Good Samaritain
12.2007 - 05.2008
High school diploma -
Four Winds Community High School
Tribal Court Legal Advocate -
University of Wisconsin Law School
- Home Health Aide (HHA) Certification
- Microsoft Office Specialist (MOS) Certification
- Six Sigma Certification
- ND Driver's License
- Cisco Certified Network Associate (CCNA)
- Certified Information Systems Security Professional (CISSP)
- OSHA Certified
- Certified Data Professional (CDP)
- Motivational Interviewing Certificate Program – Motivational Interviewing Network of Trainers.
- Tobacco Treatment Specialist Certification (TTS) – Council for Tobacco Treatment Training Programs.
- Community Health Worker Certificate– Various State Departments of Public Health or Community Colleges.
- Introduction to Substance Abuse Prevention: Understanding the Basic (Pre-SAPST Course)
Associate of Science - Social Work
University of North Dakota
Community Health Advocate -
Lake Area Technical College
Certification -
National Human Trafficking Task Force
Associate of Arts - Business Administration And Management
Cankdeska Cikana Community College
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Certificatesandtraining
- Vocational School Certificate, Community Health Advocate, Lake Area Tech, Watertown, SD
- Vocational School Certificate, Human Trafficking Academy, National Human Trafficking Leadership Wisconsin Law, Madison, WI
- Vocational School Certificate, Tribal Court Legal Advocate, University of Wisconsin Law School, Madison, WI
- 40 Hrs Sexual Assault Advocacy Training, Minnesota Indian Women's Sexual Assault Coalition, 09/2016
- Opioid Symposium: Opioid Crisis, Dept of Human Services, 08/2016
- Child Welfare: Out of Home Care Issues, UND Children and Family Services Training Center, 04/2016
- Wraparound Certification Training, ND Dept Human Services, 03/2016
- Child Welfare Wraparound Case Management, UND Children and Family Services Training Center, 03/2016
- Child Welfare: The Legal Process, UND Children and Family Services Training Center, 03/2016
- Wraparound Certification Training: ND Dept. Human Services, 03/2016
- Child Welfare Child Abuse and Neglect, UND Children and Family Services Training Center, 02/2016
- Conflict into Cooperation, DeCoteau Trauma-Informed Care PLLC, 02/2016
- Relationships Matter, DeCoteau Trauma Informed Care PLLC, 02/2016
- ND Indian Child Welfare & Wellness Conf., Native American Training Institute, 02/2016
- First Aid/CPR/AED, Spirit Lake EMS, 06/2015
- Professionals with Troubled Kids, NDBSWE, 05/2015
- Caregiver Burnout, NDBSWE, 05/2015
- Extending OUR Families through UNITY, Native American Training Institute, 04/2015
- NDHVC-Working with substance exposed infant, NDBSWE, 04/2015
- Oral-Eze Oral Fluid Drug Testing Train., Quest Diagnostics, 02/2015
- ND Children's Justice Symposium, NDBSWE, 07/2014
- Foster PRIDE & Adopt PRIDE, UND Children & Family Services Training Center, 03/2014
- Microsoft Certified Application Specialist, Candeska Cikana Community College, 03/2012
- Microsoft Office Specialist Office Acc., Candeska Cikana Community College, 12/2011
- CNA, Good Samaritan, 02/2008
References
- Belinda Murphy, Cook, Little Dreamers, Ft Totten, ND, 58335, 701-381-2278
- Brenda Jackson, HK Supervisor, Spirit Lake Casino, Fort Totten, ND, 58335, 701-230-7088
- Heather Montgomery, Cage, Spirit Lake Casino, Devils Lake, ND, 58301, 701-270-8159
- Iris Walking Eagle, Dementia Project, Spirit Lake Tribe, Ft Totten, ND, 58335, 701-381-8550
Certificatesandtraining
- Vocational School Certificate, Community Health Advocate, Lake Area Tech, Watertown, SD
- Vocational School Certificate, Human Trafficking Academy, National Human Trafficking Leadership Wisconsin Law, Madison, WI
- Vocational School Certificate, Tribal Court Legal Advocate, University of Wisconsin Law School, Madison, WI
- 40 Hrs Sexual Assault Advocacy Training, Minnesota Indian Women's Sexual Assault Coalition, 09/2016
- Opioid Symposium: Opioid Crisis, Dept of Human Services, 08/2016
- Child Welfare: Out of Home Care Issues, UND Children and Family Services Training Center, 04/2016
- Wraparound Certification Training, ND Dept Human Services, 03/2016
- Child Welfare Wraparound Case Management, UND Children and Family Services Training Center, 03/2016
- Child Welfare: The Legal Process, UND Children and Family Services Training Center, 03/2016
- Wraparound Certification Training: ND Dept. Human Services, 03/2016
- Child Welfare Child Abuse and Neglect, UND Children and Family Services Training Center, 02/2016
- Conflict into Cooperation, DeCoteau Trauma-Informed Care PLLC, 02/2016
- Relationships Matter, DeCoteau Trauma Informed Care PLLC, 02/2016
- ND Indian Child Welfare & Wellness Conf., Native American Training Institute, 02/2016
- First Aid/CPR/AED, Spirit Lake EMS, 06/2015
- Professionals with Troubled Kids, NDBSWE, 05/2015
- Caregiver Burnout, NDBSWE, 05/2015
- Extending OUR Families through UNITY, Native American Training Institute, 04/2015
- NDHVC-Working with substance exposed infant, NDBSWE, 04/2015
- Oral-Eze Oral Fluid Drug Testing Train., Quest Diagnostics, 02/2015
- ND Children's Justice Symposium, NDBSWE, 07/2014
- Foster PRIDE & Adopt PRIDE, UND Children & Family Services Training Center, 03/2014
- Microsoft Certified Application Specialist, Candeska Cikana Community College, 03/2012
- Microsoft Office Specialist Office Acc., Candeska Cikana Community College, 12/2011
- CNA, Good Samaritan, 02/2008
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