Ashley Roush
Realtor
Cincinnati,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Realtor
Comey & Shepherd Realtors
03.2023 - Current
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Advised clients on market conditions and property value for informed decision-making.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Realtor
RE/MAX United Associates
11.2021 - 03.2023
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Advised clients on market conditions and property value for informed decision-making.
- Maintained connections with clients to encourage repeat business and referrals.
Branch Office Leader, Administrator, Referral Coordinator
Robinson Sotheby's International Realty
04.2018 - 11.2021
- Assisted Director of Operations with scheduling appointments, organizing meetings, sending reminders, maintaining accurate records, organizing company events.
- Assisted with completion of referral forms and verified data accuracy and completion.
- Entered and maintained departmental records in company database.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Data Management
Coldwell Banker West Shell
09.2017 - 03.2018
- Review and audit documentation, create and manage transactions in operating system, send communication to Sales Associates regarding status updates and incomplete files, file compliance, input new listings, provide coverage for the Office Concierge.
- Preserved customer confidence and protected operations by keeping information confidential.
- Sorted documents and maintained organized filing process.
- Conducted audits of existing data entry processes.
Call Center Lead
Coldwell Banker West Shell
05.2015 - 09.2017
- Supervise call center employees, transfer incoming calls to appropriate staff and agents, create Real Satisfied and Box.net accounts for new agents.
- Manage company roster for 8 offices, create new agent onboarding books, create agent recruiting books.
- Input new listings, create Home Base and Trident accounts, planned work schedule for call center team.
Call Center Representative
Coldwell Banker West Shell
06.2013 - 05.2015
- Set showings, inspections and appraisals appointments for real estate agents.
- Transfer incoming calls to appropriate staff and agents.
- Create buyer and seller compliance packets.
Administrative Assistant
Grace and Mercy Outreach
04.2011 - 04.2013
- Trained and managed 10 workers, planned work schedules and duty assignments based on anticipated company needs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Scheduled office meetings and client appointments for staff teams.
Education
Real Estate License - Real Estate
Davis College
06.2021 - 11.2021
Skills
- Ability to productively multi-task
- Excellent organizational skills
- Strong oral and written communication skills
- Detail-oriented
- Office oversight
- Proactive problem solving
- Administrative Assistance
- Professional Manner
- Time Management
Timeline
Realtor
Comey & Shepherd Realtors
03.2023 - Current
Realtor
RE/MAX United Associates
11.2021 - 03.2023
Real Estate License - Real Estate
Davis College
06.2021 - 11.2021
Branch Office Leader, Administrator, Referral Coordinator
Robinson Sotheby's International Realty
04.2018 - 11.2021
Data Management
Coldwell Banker West Shell
09.2017 - 03.2018
Call Center Lead
Coldwell Banker West Shell
05.2015 - 09.2017
Call Center Representative
Coldwell Banker West Shell
06.2013 - 05.2015
Administrative Assistant
Grace and Mercy Outreach
04.2011 - 04.2013
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