Ashley Rubio
Avondale,AZ
Summary
Highly organized employee with experience in administrative tasks, including document preparation, meeting coordination, as well as scheduling management. Hardworking employee with customer service, multitasking, and time management abilities. Great at giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Office Secretary
Cross Road Home Improvement
Avondale , Az
02.2024 - 08.2024
- Greeted customers/installers in a professional manner and provided assistance when necessary. Prepared agendas and made arrangements for new customers, installers, and other meetings.
- Reviewed existing contracts or new contracts for legal accuracy. Filing new contracts into the system. Assited with selection of materials for projects, such as flooring, patio , bathtubs, coating, tiles. Assisted in remodeling plans, such as budgeting and timeline estimates.
- Processed payments for via cash, check or credit card transactions.
- In training of learning to do employee payrolls and time sheets
Customer Service Representative
Cash time Title loans
Avondale , AZ
11.2023 - 01.2024
- As a customer service representative, I answered customer inquiries and gave out proper information regarding loan service. I provided great customer service to resolve customer complaints.
- Helping assist customers in the selection of what type of personal loan that fits best their financial needs. Verify customers' identification, such as employment status, income level, and debt of other loans they might have with other stores. Filing reports of customers' accounts.
- Balanced daily receipts against computer-generated reports to ensure accuracy of data entry before closing shift.
Assistant Store Manager
TitleMax Title Loans
Phoenix , AZ
05.2022 - 09.2023
- As an assistant store manager, I managed day-to-day operations of the store, including customer service, greeting customers through phone calls, and providing daily information about their loans. I maintained accurate records of all types of loan documents, applications, payments, and other related transactions. Going to the bank and depositing store's daily money. Assembled and compiled documents for loan closing.
Education
High School Diploma -
Trevor Browne High School
Phoenix, AZ05-2022
Skills
- File Organization
- Scheduling appointments
- Customer service
- Computer skills
- Problem-solving skills
- Communication skills
- Xcel, Microsoft 360
- Cash Handling
- Data Entry
- Team Management
Languages
English
Professional
Spanish
Professional
Timeline
Office Secretary
Cross Road Home Improvement
02.2024 - 08.2024
Customer Service Representative
Cash time Title loans
11.2023 - 01.2024
Assistant Store Manager
TitleMax Title Loans
05.2022 - 09.2023
High School Diploma -
Trevor Browne High School
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