Ashley Ruff
Kings Mountain,NC
Summary
Responsive team leader, with strong Ethic background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
High-performing Outbound Warehouse Associate with solid experience in processing and preparing orders for shipment. Proven track record of success in operating warehouse equipment, conducting quality checks and meeting production goals. Strong problem-solving skills and committed to providing high-quality service.
Overview
19
19
years of professional experience
Work History
Outbound Warehouse Associate
Amazon
04.2020 - Current
- Operated material handling equipment to efficiently transport goods within warehouse.
- Managed inventory accuracy through regular cycle counts and adjustments.
- Collaborated with team members to streamline packing and shipping processes.
- Trained new associates on safety protocols and operational procedures.
- Assist in training associate's on and around the AR floor and the safety protocols required to stay safe.
- Lead a team of 10 people.
Shipping and Receiving Manager
Tractor Supply Company
06.2017 - 02.2020
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Operated forklift to unload and load trucks.
- Checked in vendor PO's on a daily basis using hand held scanners.
- Maintained and signed the store's yard inventory, which contained all the 3 point equipment, wood post, t posts and all other farm related merchandise.
- Controlled the defective merchandise, theft, junk, and store use items.
- Customer service on the sales floor in between trucks and vendor PO's.
- Assisted with customer's special orders if we did not carry specific items In stock.
- Assisted in training of new employees from current store and other stores.
- Maintained backroom and warehouse standards Including organization and cleanliness.
- Assisted in customer load outs up to 50 pounds.
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assisted in store planograms and store resets. Trained other employees on store resets.
- Did all the store's Billings and daily paperwork.
- Managed the team in abstinence of the store manager.
- Ability to open and close the store.
- Solved customer issues.
- Ability to approve customer returns without a receipt.
- Forklift certified.
- Customer service and ability to do special orders for customers.
- Customer load outs.
- Ran the registers when needed to expedite faster check out service.
- Made daily bank deposits and count down of registers daily.
- Inventory Control
- Managed the freight process With 6 team members to stock store
- Daily filling of dog food and horse feeds.
- Lots of knowledge of animals and the products.
- Managed inventory control processes, optimizing stock levels and minimizing discrepancies.
- Implemented process improvements that enhanced workflow efficiency in shipping and receiving departments.
Assistant Store Manager
Tractor Supply Company
07.2007 - 06.2017
- Certified associates on forklift procedures and operations
- Improved store layout for better customer flow, resulting in increased foot traffic and sales opportunities.
- Great work ethic
- Communicated to employees daily tasks and responsibilities to achieve great service and store cleanliness.
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Led team training sessions, enhancing staff knowledge of products and customer service techniques.
Education
High School Diploma -
Kings Mountain High School
Kings Mountain, NC05-2006
Skills
- Inventory tracking proficiency
- Inventory management
- Facilitating team training sessions
- Planogram development leadership
- Oversee billing processes
- Team leadership
- Strategic issue resolution
- clear and concise communicator
Timeline
Outbound Warehouse Associate
Amazon
04.2020 - Current
Shipping and Receiving Manager
Tractor Supply Company
06.2017 - 02.2020
Assistant Store Manager
Tractor Supply Company
07.2007 - 06.2017
High School Diploma -
Kings Mountain High School