Ashley Ruhrer
Lawton,IA
Summary
Dedicated and resourceful professional with extensive experience in customer service, cash handling, management, and educational support. A quick learner with the ability to thrive in high-pressure environments, adept at handling multiple tasks efficiently. Experienced in supporting classroom activities, assisting in curriculum development and implementation, and promoting academic success. Strong interpersonal skills enable the creation of supportive and engaging learning environments, while knowledge of effective classroom management techniques ensures positive outcomes. As a paraprofessional, skilled in individualized instruction, behavioral support, and fostering inclusive learning spaces. Known for reliability, empathy, effective communication, and seamless collaboration with educators and staff to meet evolving needs.
Overview
9
9
years of professional experience
Work History
Paraprofessional
Lawton-Bronson Sr./Jr. High School
08.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Monitored student safety during school outings, ensuring secure learning environment.
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Graded and provided feedback on assignments.
- Enforced rules and instructions to maintain discipline.
- Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
Driver
Jimmy Johns Sandwich Shop
01.2022 - 04.2022
- Made bread, sandwiches, restocked ingredients.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Reduced delivery times with careful planning and route optimization.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
Floater Teacher
Building Blocks Daycare
12.2021 - 01.2022
- Changed and fed babies, supervised play time, toddler and baby room
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Distributed food, napkins, and beverages in preparation for snack time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Encouraged good behaviors using positive reinforcement methods.
- Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
- Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.
- Managed challenging behaviors effectively by employing positive reinforcement techniques and redirecting negative actions towards more constructive outlets.
- Provided compassionate emotional support for children experiencing stress or anxiety throughout the day, fostering a secure attachment bond between caregiver and child.
- Encouraged children to develop healthy social and emotional skills.
- Assisted in potty training and other daily hygiene activities to support child development.
Cashier
Bohme Boutique
01.2020 - 01.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions accurately.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked, Stocked, tagged, and displayed merchandise as required and organized merchandise in front lanes.
- Processed refunds and exchanges per company policy and assisted customers with returns, refunds, and resolving transaction issues.
- Stocked, tagged, and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted in inventory management, contributing to areduction in stock discrepancies.
- Performed and handled cash, card, and check transactions to complete customer purchases with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments, and issue receipts.
Cashier/ Manager on Duty
DropZone
01.2019 - 01.2021
- Accomplished multiple tasks within established timeframes.
- Greeted and welcomed customers entering the store and responded promptly to customer needs.
- Managed and motivated employees to be productive and engaged in work.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
- Greeted customers entering thestore and responded promptly to customer needs.
Debt Collector
NCS
04.2020 - 06.2020
- Updated accounts, called and collected payments, gathered information on accounts
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Implemented customized payment plans based on the debtor's financial situation, increasing the likelihood of full repayments over time.
- Maintained detailed records of all collection activities, ensuring accuracy and timely reporting to management and clients.
- Documented customer payment interactions and account statuses for future reference.
Cashier
Peachwave Frozen Yogurt
01.2018 - 01.2019
- Made yogurt and various drinks, mixed and measured ingredients
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Waitress/Dish Washer
Misty's
01.2016 - 01.2018
- Handled and remained calm and poised when dealing with difficult customers or during busy shifts and high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts and collaborated with team members to consistently provide efficient service during peak hours.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs while serving food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately using a cash register, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Lawton-Bronson Sr./Jr. High School
Lawton, IA05-2021
Skills
- Behavior and Time management
- Customer assistance, Customer service, Customer service focus
- Efficient cleaning
- Cash handling, Register, Refunds
- Effective communication
- Stress tolerance
- Valid Driver's license, Delivery
- Dishwasher operation
- Restocking skills, Organization
- Helping students with special needs, Special education support
- Safe food handling, Food running, Order taking
- Patience and persistence
- Reliability and punctuality
- Problem-solving
- Classroom support, Teacher Assistance
Gaps In Employment
- Stay at home mom, 04/01/22-12/31/24
- COVID and moved Minnesota
Timeline
Paraprofessional
Lawton-Bronson Sr./Jr. High School
08.2024 - Current
Driver
Jimmy Johns Sandwich Shop
01.2022 - 04.2022
Floater Teacher
Building Blocks Daycare
12.2021 - 01.2022
Debt Collector
NCS
04.2020 - 06.2020
Cashier
Bohme Boutique
01.2020 - 01.2021
Cashier/ Manager on Duty
DropZone
01.2019 - 01.2021
Cashier
Peachwave Frozen Yogurt
01.2018 - 01.2019
Waitress/Dish Washer
Misty's
01.2016 - 01.2018
High School Diploma -
Lawton-Bronson Sr./Jr. High School
Similar Profiles
Marisa McGowanMarisa McGowan
Special Education Learning Support Teacher at Cornell School District- Cornell Jr./ Sr. High School 7-12Special Education Learning Support Teacher at Cornell School District- Cornell Jr./ Sr. High School 7-12
Erin PaulErin Paul
Practicum Student Counselor at Belle Plaine Jr. / Sr. High SchoolPracticum Student Counselor at Belle Plaine Jr. / Sr. High School
Ryan RangerRyan Ranger
Principal at Montesano Jr/Sr High SchoolPrincipal at Montesano Jr/Sr High School