Ashley Russell
Depew,NY
Summary
I have ten years of bookkeeping, customer service, and leadership experience in the Multifamily Real Estate Industry. I am task oriented as well as customer oriented. I am great at multitasking and taking on new projects/tasks. I have an excellent work ethic and am extremely dependable. I am great at problem solving, adaptive and always willing to learn, time management skills and communication, a critical thinker, and I work well with other team members.
Overview
14
14
years of professional experience
Work History
RANE Accounting
RANE Property Management LLC
Bowmansville, New York
07.2014 - 07.2024
- Investigated customer account discrepancies and worked with customers to resolve any billing or payment problems
- Interact with vendors, answer phone calls, and respond to emails
- Processed Accounts Payable invoices for payment within established deadlines
- Generated periodic financial reports such as balance sheets and income statements for review by senior management team
- Assisted in the preparation of annual budgets for various properties
- Reconciled bank accounts on a monthly basis ensuring all transactions are properly accounted for
- Prepared monthly journal entries and reconciliations for assigned accounts.
- Analyzed accounting data, identified discrepancies and resolved issues.
- Preparing daily bank deposits for cash receipts.
- Updating customer account information as needed in order to maintain accuracy of records.
- Monitoring customer accounts for nonpayment issues and taking corrective action when necessary.
- Working closely with other departments to ensure proper coding and approval of invoices.
- Responsible for accurately entering employee payroll data into the company's payroll system
- Managed payroll processes including timesheets, vacation requests, attendance tracking and payroll entry
- Reviewed payroll information to ensure accuracy of data entry into payroll system
- Processed weekly payroll and updated addresses and benefit deductions in payroll system
- Provided HR support to employees by responding to questions related to policies and procedures
- Provided guidance and support to applicants throughout the admissions process
- Community Manger support regarding transactions, policy and procedures, and computer software
FT Shift Floor Lead
Walgreens
East Amherst, New York
03.2014 - 01.2015
- Maintained cash drawers and credit equipment to allow efficient and expedited process of customer transactions
- Opened and closed store by counting cash, opening and closing cash registers and creating staff assignments
- Assigned tasks according to skill level of each employee on the shift
- Conduct orders, resets, price changes, and receive products
- Interact with vendors, answer phone calls, and respond to emails
- Maintained inventory levels for materials needed for store operations
- Resolved customer complaints quickly and efficiently while maintaining a high level of professionalism
- Communicated daily goals to shift personnel and monitored progress towards those goals
- Ensured compliance with safety regulations and company policies
- Trained new staff members on job duties and responsibilities.
Front End Coordinator/Store Scheduler/Accounting Clerk
Wegmans, Food Markets, Inc.
Depew, New York
02.2010 - 03.2014
- Contributed to incredible customer service
- Handled incoming calls and directed callers to appropriate department or employee
- Greeted guests and vendors to assist in navigating space
- Resolved customer complaints and reported issues to senior management
- Handled cash register transactions accurately while providing excellent customer service
- Enforced store policies regarding returns, exchanges, refunds, discounts
- Created, updated, and monitored project schedules for multiple departments
- Coordinated with other departments regarding resources needed for specific projects
- Scheduled staff shifts, considering peak times and individual availability
- Managed schedules, accepted time off requests and maintained coverage for shifts
- Prepared bank deposits by compiling data from cashiers
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
Bachelor of Science in Business Administration in Management -
State University College at Buffalo
Buffalo, New York05.2012
Skills
- Bookkeeping - Accounts Payable/Receivable
- Customer service
- Leadership
- Multitasking
- Problem solving
- Time management
- Communication
- Critical thinking
- Teamwork
- Payroll Processing
- Bank Reconciliation
- Accounts Payable
Timeline
RANE Accounting
RANE Property Management LLC
07.2014 - 07.2024
FT Shift Floor Lead
Walgreens
03.2014 - 01.2015
Front End Coordinator/Store Scheduler/Accounting Clerk
Wegmans, Food Markets, Inc.
02.2010 - 03.2014
Bachelor of Science in Business Administration in Management -
State University College at Buffalo
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