Ashley Rutter
Nelsonville,OH
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably at The Lindley Inn. Expert in safe driving practices and senior living experience, coupled with a strong work ethic and exceptional teamwork abilities. Achieved significant improvements in service delivery by leveraging time management and customer service skills.
Overview
12
12
years of professional experience
Work History
Transport Driver
The Lindley Inn
2023.05 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
Activities Assistant
The Lindley Inn
2021.06 - 2023.05
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Pizza Specialist
JJ’s Pizza and Subs
2013.01 - 2020.11
- Increased customer satisfaction by providing prompt and accurate pizza preparation.
- Enhanced overall dining experience by addressing customer concerns promptly and professionally, leading to increase in positive reviews online.
- Utilized efficient time management skills to balance multiple tasks simultaneously while maintaining attention to detail.
- Implemented cost-saving measures by optimizing ingredient usage without compromising product quality or taste.
- Handled high volume orders effectively, maintaining accuracy and speed during peak hours of operation.
Education
Tri-County Career Center
Nelsonville, OHHigh School Diploma -
Nelsonville-York High School
Nelsonville, OH05.2010
Skills
- Strong Work Ethic
- Safe Driving Practices
- Customer Service
- Time Management
- Senior living experience
- Teamwork and Collaboration
- Wheelchair Assistance Proficiency
Timeline
Transport Driver
The Lindley Inn
2023.05 - Current
Activities Assistant
The Lindley Inn
2021.06 - 2023.05
Pizza Specialist
JJ’s Pizza and Subs
2013.01 - 2020.11
Tri-County Career Center
High School Diploma -
Nelsonville-York High School
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