Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Rutter

Winkelman,AZ

Summary

Dynamic and results-oriented professional with a proven track record at Town of Winkelman, excelling in customer follow-up and spreadsheet development. Demonstrated ability to maintain confidentiality and manage complex transactions, enhancing operational efficiency. Skilled in verbal communication and clerical support, consistently achieving high levels of customer satisfaction and operational excellence. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

7
7
years of professional experience

Work History

Administrative Clerk

Town of Winkelman
12.2022 - Current
  • Communicated with customers via phone and email to confirm deliveries, respond to inquiries, direct them to correct department heads.
  • Input data and processed system change to generate accurate reports.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Input data into spreadsheets and databases.

Waitress

Buzzys Drive In
09.2017 - 12.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers to cash out customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

High School Diploma -

Ray Jr/Sr High School
Kearny, AZ
05.2017

Skills

  • Customer follow-up
  • Daily Reporting
  • Billing and Invoicing
  • Database entry
  • Clerical Support
  • Documentation and Recordkeeping
  • Filing systems
  • Maintaining confidentiality
  • Spreadsheet tracking
  • Cash Management
  • Verbal and written communication
  • Word Processing

Timeline

Administrative Clerk

Town of Winkelman
12.2022 - Current

Waitress

Buzzys Drive In
09.2017 - 12.2022

High School Diploma -

Ray Jr/Sr High School

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Ashley Rutter