Ashley Saldivar
San Antonio,Texas
Summary
Experienced and proactive Assistant offering 10 years of customer service /Retail Service. Can work any role /anytime. Overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Circle K
San Antonio, TX
10.2014 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Completed inventory audits to identify losses and project demand.
- Produced thorough, accurate and timely reports of project activities.
Education
GED -
Positive Solutions
San Antonio, TX01-2011
Skills
- Task Delegation
- Microsoft Office expertise
- Money Handling
- Google Drive
Accomplishments
Customer service award from San Antonio Airport.
Languages
English
Native/ Bilingual
Timeline
Assistant Manager
Circle K
10.2014 - Current
GED -
Positive Solutions