Ashley Salley
Dayton,OH
Summary
Hardworking Employee with a proven track record at Fricker's USA. Whose professional values and goals align with Frickers' USA 's mission and values. Adept in multitasking and customer service. Skilled in POS software and team leadership, consistently fostering a positive work environment and driving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Shift Coordinator
Fricker's USA
11.2023 - Current
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Contributed to a positive work environment by fostering a team-oriented atmosphere that encouraged positive motivation amongst coworkers.
Bartender
Frickers
10.2014 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Frickers
08.2010 - 03.2024
- Worked with POS system to place orders.
- Contributed to team success by assisting co-workers during peak hours, ensuring smooth operations.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Enhanced the opportunity for repeat customers by providing attentive and personalized service during busy shifts.
- Managed cash and card transactions efficiently and attentively to minimize any errors.
Marketing and Advertising
Lofino's Food Stores
01.2010 - 07.2012
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Planned and prepared advertising and promotional material to increase sales of products or services and work with department managers and Direct Store Venders.
- Reviewed weekly ads and websites for accuracy and ensured all items were properly priced and displayed.
Restaurant Hostess
Frickers
09.2009 - 08.2010
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
Education
Certificate - Hospital Administration
Sinclair Community College
Dayton, OH09.2017
High School Diploma -
Kettering Fairmont High School
Kettering, OH06.2009
Skills
- Multitasking proficiency
- Customer Service
- Point of Sale POS Software
- Decision-making capabilities
- Strong verbal and written communication
- Team Leadership
Timeline
Shift Coordinator
Fricker's USA
11.2023 - Current
Bartender
Frickers
10.2014 - 03.2024
Server
Frickers
08.2010 - 03.2024
Marketing and Advertising
Lofino's Food Stores
01.2010 - 07.2012
Restaurant Hostess
Frickers
09.2009 - 08.2010
Certificate - Hospital Administration
Sinclair Community College
High School Diploma -
Kettering Fairmont High School
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